03-10-2018 01:23 PM - last edited on 03-10-2018 01:53 PM by kh-gary
HI guys i really need input in this, i recent listed this item for sale:
https://www.ebay.com/itm/222875466410?ssPageName=STRK:MESOX:IT&_trksid=p3984.m1561.l2649
And a buyer bought the item pretty quickly.
He paid everything with paypal, Now i was a little bit too quick to print out the shipping label, when i noticed that the address on the label was a little fishy. I ended up having to void the label and research the address. The address seems to be in the middle of nowhere, researching it online states that it's actually storage facility.
This feels like a possible scam to me, i need advice guys, what should i do? should i just cancel the order? and can i cancel the order and what happens if this person don't accept the cancellation request? thanks. ALso i've sent the buyer a message to verified his address, and i'm waiting to see what he says
P.S. what happened to the ebay seller options, i remember when we sold something we could excplicitly ell ebay to only accept verified paypal sellers and also tell ebay to exclude people with unpaid item strikes, i don't see that option anymore, or am i blind?
Solved! Go to Best Answer
03-13-2018 03:39 PM
Try entering the two address lines in reverse order. The address validation routine may accept them better that way.
03-13-2018 03:41 PM
guys it's not save the full number even though i moved it to the next line and press save, it reverts back to the previous number and won't include the full 97 in the end. ALso it keeps placing the box number back in the first line with a # sign before it, it won't keep it in the second line..
03-13-2018 03:46 PM
Any better luck if you put the box number on Line 1 of the street address, and the rest of it on Line 2?
03-13-2018 03:49 PM - edited 03-13-2018 03:51 PM
AC green, nope no matter what i do it keeps reverting back to this address in this format and won't append the numbers 97 to the end...it keeps only ending at 6: https://imgur.com/a/iPB0p
maybe it's because i printed a label before and voided the previous label? what's what with ebay's shipping label form
03-13-2018 03:51 PM
paypal.com/shipnow
Then enter the tracking number on the eBay transaction.
03-13-2018 04:18 PM
@itsjustasprainwrote:
@duggmillswrote:Call the storage facility office and ask for the buyer. If he doesn't work there I'd ask for his home address and number. The storage facility should decline your request.
Email the buyer and ask for his address and phone number. Ask if he owns or rents. If he rents ask for the landlord's name address and phone number. If he says he owns, look up his property tax info to confirm.
What about his shoe size? You have to get the shoe size. If he wears Size 11 then you just KNOW there will be trouble.
Yep - they prbably typed the size in backwards!
03-13-2018 04:33 PM
Are you copying and pasting it or are you deleting it and re-entering it?
Delete it and re-enter it if you C/P.
03-13-2018 04:52 PM
Okay, take that whole "#KR99999999" number thing out of the address and at it to the optional field for printing the listing number or other number on the Shipping label. That's what that field is for. The KR number will be printed vertically up the side of the address window.
03-13-2018 05:22 PM
@Previously I wrote:Okay, take that whole "#KR99999999" number thing out of the address and add it to the optional field for printing the listing number or other number on the Shipping label. That's what that field is for. The KR number will be printed vertically up the side of the address window.
Let me elaborate a bit, now that I'm home at a real keyboard and not trying to peck in advice via smartphone on a train...
On your Shipping form at bottom center, under "Additional Options," you will find a checkbox option for "Print SKU/order number on label." Click that, and you will get a small text field pre-filled by default with your listing number. Remove the listing number and swap in that KR number instead, which is apparently how that reshipper identifies their customers. Print the label, verify that the address info is all visible in one place or another (i.e. street address where it should be, and KR number printed up the side), and ship it out. Delivery Confirmation goes off the street address, not that KR identifier.
03-13-2018 06:50 PM
id mark as undeliverable if usps wont take the address. reprint, scaled to 90 percent, if that doesnt work, cancel and repurchase the label, if it still freaks about the unit number, its undeliverable
03-14-2018 03:11 AM - edited 03-14-2018 03:14 AM
@d-k_treasures, it makes no difference if i manually deleted and typed it in myself or copy and pasted, the system automatically put a # sign in front of the KR and then puts it in the first line and won't allow for the full number and stop at 6 instead of ending at 97.
Anyway I FIGURED OUT THE SOLUTION and also my guess what of the problem was:
Solution: Put KR followed by a space, then put the number. This allowed me to put KR in the second address line and the system didn't automatically place it back in the first line with # sign before and didn't cut out the numbers either. As you can see it's working: https://imgur.com/nj2wzVN
What i think was the problem: After you put the full street address, for secondary addresses like apt or suite, my guess is ebay's system expects a format of the name followed by a space then the number. For example, "Apt 1E" or "Suite 1E". So when i put KRxxxxxx, but already had a full adrr before it "i.e xxxx fake street" the system didn't recognize the format and thought that the KRxxxxx is part of the street addr and keeps tryna put it to the first line and assign an # to it.
So anyway i hope this post will help anyone in the future with similar problem. Also, i additionally followed A_C_green's advice and also put the KR box number in the SKU label # just for safe measures. Anyway, thanks all! NOW I CAN FINALLY ACTUALLY SHIP IT OUT, thank god i was careful and took my time being cautious of this purchase due to suspucion of scamming, cause then it was able to see the problem with the address on the label too! Anyway i'll follow with up this post in one month if everything goes well!
04-28-2018 12:48 PM
UPDATE 4-28-18..
Hey guys i'd told you guys i'd update you guys and Everything went smoothly!! NO PROBLEMS, got my money 100% good. It helped that i tripled wrapped the RAM package in 3 bubble mailers as a courtesy for the buyer for when the middlemen shipped it out to him 😄
04-28-2018 02:06 PM
I received a order also to be sent to a storage center. I was Leary about sending out the order. I thought maybe the customer works there? I really didn’t know what to think. Whom am I to guess as to where People live and why. I sent the item in good faith! And today that same customer whom I had questioned for a bit, Because of his address- Gave me a 5-Star rating with some very nice comments!!
04-28-2018 02:18 PM - edited 04-28-2018 02:19 PM
@topbargainseller wrote:The address seems to be in the middle of nowhere, researching it online states that it's actually storage facility.
This feels like a possible scam to me, i need advice guys, what should i do?
Almost every storage facility around here offers both shipping and delivery service:
04-28-2018 03:01 PM
@topbargainseller wrote:
Hey guys i'd told you guys i'd update you guys and Everything went smoothly!!
Glad to hear it!
By some coincidence, over in my buying account, I found myself on the receiving end of a seller in the UK who's doing something similar for his outbound shipments. He apparently sells a lot to the US, and his package to me surfaced at some outfit in New York that consolidates shipments in the UK, sends them to the US, then slaps on a new USPS label which gets it the rest of the way to me. Hey, whatever works.
(I did wonder how he would defend himself against an Item Not Received dispute with a shipment method like that, but I guess as long as his reshipper provides him with the U.S. tracking number on the package that terminates in my City and ZIP, which it does, then he might win it despite his UK location.)