03-10-2018 01:23 PM - last edited on 03-10-2018 01:53 PM by kh-gary
HI guys i really need input in this, i recent listed this item for sale:
https://www.ebay.com/itm/222875466410?ssPageName=STRK:MESOX:IT&_trksid=p3984.m1561.l2649
And a buyer bought the item pretty quickly.
He paid everything with paypal, Now i was a little bit too quick to print out the shipping label, when i noticed that the address on the label was a little fishy. I ended up having to void the label and research the address. The address seems to be in the middle of nowhere, researching it online states that it's actually storage facility.
This feels like a possible scam to me, i need advice guys, what should i do? should i just cancel the order? and can i cancel the order and what happens if this person don't accept the cancellation request? thanks. ALso i've sent the buyer a message to verified his address, and i'm waiting to see what he says
P.S. what happened to the ebay seller options, i remember when we sold something we could excplicitly ell ebay to only accept verified paypal sellers and also tell ebay to exclude people with unpaid item strikes, i don't see that option anymore, or am i blind?
Solved! Go to Best Answer
03-10-2018 05:18 PM
Ship it.
03-10-2018 05:42 PM
@duggmillswrote:Call the storage facility office and ask for the buyer. If he doesn't work there I'd ask for his home address and number. The storage facility should decline your request.
Email the buyer and ask for his address and phone number. Ask if he owns or rents. If he rents ask for the landlord's name address and phone number. If he says he owns, look up his property tax info to confirm.
What about his shoe size? You have to get the shoe size. If he wears Size 11 then you just KNOW there will be trouble.
03-10-2018 11:05 PM
If you are worried, you can call the Pay-pal provided number and nose into your customers business; however, that is sort of bad business. if its covered by buyer protection, i would ship to the paypal-provided address- WITH insurance, if valuable.
Most storage facilities have employees that are housed on premesis and live in an apartment attached to the office- as a cheap measure of night security. Other than that, if any customers were taking mail to the storage units address, the office staff would have to know about it.
03-10-2018 11:29 PM
@variety_nookwrote:
EXACTLY! I would much rather ship to a freight forwarding company based in the U.S. as opposed to shipping directly to whatever country.
I consider myself relatively open when it comes to shipping to foreign countries. But let's face it, there are parts of the world where the national postal service — and the honesty of customs officials — is not up to what we're used to in the U.S.
Just the other day, someone from Greece posted that eBay had restricted his buying privileges because he had filed too many INRs, and he openly admitted that the problem was Greece's postal service.
Forwarding companies are, on the whole, a real asset to sellers like us because the buyer and seller protection rules are set up so that we're only responsible for getting the item to the ship-to address, not the buyer.
03-11-2018 12:36 AM
Ok , since all the responses you guys gave are overwhelmingly positive, i'm goin to take a leap of faith and ship it out, i just hope everything goes smoothly. Question though, do freight/mail forwarders repackage the package that i send to them before shipping out overseas to their client or do they ship as is? Reason is because even though my packaging for this RAM i just sold is very good already, but if they don't repackage it, i might package it out even better so that it won't get damaged when shipped overseas on a boat or something, as a courtesy to the buyer. Or should i not even care? cause my main priority is just shipping to the address provided and what happens afterwards to the package is up to the freight forwarding company right?
03-11-2018 12:44 AM
if buying bulk, they likely will repack it- unless factory wrapped. Best favor you can do anyone is make sure it ships bubble wrapped and light weight to curb shipping costs. I used to sell a lot of computer parts- you can drop it in a nice box if you want to impress, but, with enough bubble wrap, and a little peice of cardboard to re-enforce rigidity, you could mail ram sticks in an envelope. BTW, i doubt anyone is buying used gaming ram to sell overseas. its probebly an employee of the storage facility.
03-11-2018 06:38 AM - edited 03-11-2018 06:39 AM
A guy who sits next to me at work is a huge collector, and he has all his eBay and Amazon purchases shipped to him at work.
It is safer for him and the seller, because the item is always stored inside and there can be no porch theft.
But like any other sale on eBay, the buyer is either a scammer or he is not - and his address generally will not tell you that.
03-11-2018 01:22 PM
@topbargainsellerwrote:Or should i not even care? cause my main priority is just shipping to the address provided and what happens afterwards to the package is up to the freight forwarding company right?
Correct. eBay buyer protection does not cover anything that happens after the forwarding company takes possession of it.
03-11-2018 06:55 PM
Maybe the person lives there. At the storage I use, the manager has an apartment behind the office and lives on the property.
03-11-2018 07:44 PM
03-11-2018 07:58 PM
Admittedly I didn't think to suggest the original poster solicit the buyers shoe size. Given the fact your success in the number of your transactions far exceeds mine, I can see where your policy of asking about a buyers shoe size has led you to archive a far superior success rate in selling than I could hope to accomplish.
Why is it, it appears you've sold nothing lately. That history doesn't speak too highly of your success.
Some years back I did manage sell a helicopter part on eBay for a little over $12K Things have gone down hill since then to the point where I am about to cancel the paid sale of a measly $600 item plus shipping because the buyer has provided a dubious ship-to address. I'm happy to refund his $600 plus shipping. I may write this up later for the forum to provide some insight to my decision.
Again, If your undocumented success or documented lack thereof in selling has been based on seeking shoe sizes, it sounds more like a fetish than a legitimate sales qualifier, though, I commend you on your success.
Are you sure you want other eBay members to follow in your footsteps or mine?
03-11-2018 08:09 PM
I have shipped to a lumber yard, a commercial greenhouse, a gas station, dentist office, a university botanical garden, an auto shop, and more, and have had no problems. If, like most are saying, the funds are clear and the paypal address is OK to ship, I ship.
Some buyers like to receive things at work or offices.
03-11-2018 11:20 PM
come back... another seller just posted about a suspicious storage facility address. maybe the two of you should see if the addresses match up, because this seller found that the address was marked as a previous scammer; NOT SURE ABOUT THE SPECIFIC UNIT NUMBER YET, THOUGH.
03-12-2018 12:18 PM - edited 03-12-2018 12:20 PM
@sparkysretroelectro wrote:come back... another seller just posted about a suspicious storage facility address. maybe the two of you should see if the addresses match up, because this seller found that the address was marked as a previous scammer; NOT SURE ABOUT THE SPECIFIC UNIT NUMBER YET, THOUGH.
That "Unit Number" is most likely the account identifier, so that the reshipper knows which customer ordered that particular item.
As noted previously, reshippers simply reship items. You will find on-line complaints about them, just like you will for any other business, but what you won't find is a corresponding number of posts by people whose sales went through just fine, because people don't post about sales that didn't have problems.
Therefore, don't freak out if you find complaints about that address. (It might be more unusual if you didn't find any complaints.) It doesn't matter who or what is at that address according to Google Streetview or whatever other resource you use; there's nothing further that you need to check, beyond verifying that you have received payment, and that you're shipping to the address received with that payment. There's no point in a scammer giving a "fake" address, as an undeliverable shipment would simply come back to you eventually, so assume that the address really is where the buyer wants the package to go, even if the buyer himself resides someplace else.
Your obligation as a seller is to deliver the package to the address you received with the PayPal payment. Once your tracking shows a Delivered status to that address (i.e. the reshipper), your delivery obligation is done, and you have your proof to defend any Item Not Received dispute later on (such as if the reshipper doesn't get the package to the buyer in a timely fashion; that's not your problem).
If the buyer wants to return the item, he must return it to his reshipper at their domestic (U.S.) address, after which you might have to send them a return label, but the label will be for shipment to you from the reshipper, not from whichever foreign country your buyer resides in.
03-12-2018 12:33 PM
Guys i just added even more bubble mails to this package and it's super well packaged now. I just shipped it out, wish my lucky. I'll come back to this thread in a month to tell you guys if i've had any problems with this seller or not!