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IS ANYONE ELSE HAVING ISSUES WITH SCAN FORMS NOT PRINTING?

This has been going on for over 3 weeks now.  On Sunday it prints ok, then the rest of the week, I get an error message.  I have chatted at least 3 times with cust. svc., and they keep saying they are aware of it and are working on it.  For 3 weeks????  Please tell me if you are also getting this error.  I find it hard to believe that it is my computer, the error says they are having issues right now.

 

Message 1 of 7
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6 REPLIES 6

Re: IS ANYONE ELSE HAVING ISSUES WITH SCAN FORMS NOT PRINTING?

No problems printing the scan form.

Message 2 of 7
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Re: IS ANYONE ELSE HAVING ISSUES WITH SCAN FORMS NOT PRINTING?

Yes I had it, but just once.  It was 2 or 3 days ago.  The most frustrating part was that it didn't just refuse to print; it refused to GENERATE.  And unless I'm wrong, you can only generate it during the session of the bulk label purchase; you can't come back to it.  So I just had to trust that the post office would scan those items quickly that day. 

Message 3 of 7
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Re: IS ANYONE ELSE HAVING ISSUES WITH SCAN FORMS NOT PRINTING?

I'm still having this issue.  Sometimes it will print, but the last couple days I have been getting the bulk error messagae again!   Very frustrating.

Message 4 of 7
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Re: IS ANYONE ELSE HAVING ISSUES WITH SCAN FORMS NOT PRINTING?

Yes, this is the third weekend that I have been unable to print a Scan Form. I have reported this and even had my Computer Tech come and check out our system and she said it is a problem with eBay and she has other customers reporting the same thing.  

Message 5 of 7
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Re: IS ANYONE ELSE HAVING ISSUES WITH SCAN FORMS NOT PRINTING?

The scan form only prints on Mondays!!!!!!  I ship almost every day, and the only time it gives me the scan form is on Mondays!  This is so annoying!!

Message 6 of 7
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Re: IS ANYONE ELSE HAVING ISSUES WITH SCAN FORMS NOT PRINTING?

Hi everyone,

Due to the age of this thread, it has been closed to further replies. Please feel free to start a new thread if you wish to continue to discuss this topic.

Thank you for understanding.

Message 7 of 7
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