eBay

shemul-54 · ‎06-03-2020

So I had a buyer "buy" my item but they never paid. I went to the resolution center and started a case and whatnot. The case closed in my favor. However, I just saw my invoice (from last month) and I was still charged the fee.

Product is $75.60. Fee on my invoice is $38.41, if that helps.

I tried calling to see why I was still charged but with the pandemic going on, they referred me to Ebay.com/help.

Any advice on how to go about getting this fee credited or refunded to my card?

Thank you!!!

sin-n-dex · ‎06-03-2020

@shemul-54 wrote:
So I had a buyer "buy" my item but they never paid. I went to the resolution center and started a case and whatnot. The case closed in my favor. However, I just saw my invoice (from last month) and I was still charged the fee.

Product is $75.60. Fee on my invoice is $38.41, if that helps.

I tried calling to see why I was still charged but with the pandemic going on, they referred me to Ebay.com/help.

Any advice on how to go about getting this fee credited or refunded to my card?

Thank you!!!

You can view your bill, line item by line item. That will tell you exactly what you were billed for. There's a tab if it's for the current month, if it's for last month you can select that invoice and view it.

C.