I’ve sold a ton of phones to this address

[pberger1vik]

I’ve sold a ton of phones to this address, all different names though. Unfortunately my most recent sale to this address I got scammed. The buyer filed a dispute falsely claiming the item (iPhone 7) was defective and got his financial institution to rescind the payment to me without having to return my item. Now of course the buyer won’t reply to messages. eBay is useless in this process. They can’t do anything. Ive never had an issue with this address before and sold tons of phones there. I think what you need to do is check their feedback. If they have zero or under 5 transactions beware, cancel the sale. I think most of the people buying from there are legit. However there are a few scammers. The guy that scammed me only had 3 feedback transactions. Pay attention to their feedback score.

[quadcitypickers]

The address is a freight forwarding service, they send packages out of the country.

In this instance, they seem to forward to the country of Georgia.

This is why all the names are different.

If you had did a internet search, you will see tons of issues and scams.

[donsdetour]

Freight forward service;

Supposedly not covered by the eBay buyers grantee: but a few claims when through as the system saying owner or employee of company:

From now on: if a suspected freight forwarder; get from the user it is being forwarded to their address or cancel sale due to address: Usually the feedback location is a out of country location with the ship to addy in the US.

An instant contradiction in the address.

[pburn]

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@pberger1vik wrote:

I think what you need to do is check their feedback. If they have zero or under 5 transactions beware, cancel the sale.

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There is no legitimate cancellation option for buyers with "zero or under 5 transactions." No matter which option you chose, it would be a lie--and a violation of eBay's policies concerning cancellations.

Then who's the one who's not legit?

[silverstatetreasureboxes]

@pberger1vik. Call Apple and report phone stolen and give the IMEI code and render that phone useless. Next time that freightforward addy comes up, cancel problem with address. You don't have to sell any of your items if it makes you uncomfortable, it's still your merchandise before it leaves your home. I know " buyer paid for it"..yadda yadda but way to many Sellers are getting scammed just by buyers saying those famous words " it's defective". 

[lightlily_arts]

I am curious as to why a buyer isn't required to return the merchandise before refunding when they are claiming it's defective?  If possible I would also report the phone stolen and brick the device.  I avoid all sales to freight forwarders in New Castle Delaware.

[stephenmorgan]

I have seen many listings with a disclaimer stating if you do not have a certain amount of Feedback they will not sell to you.  Have also seen a disclaimer stating you are not allowed to bid without a certain number of feedbacks.

Are these disclaimers valid or would eBay give a seller a Defect for canceling someone's order or Bid? 

[a_c_green]

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@stephenmorgan wrote:

Are these disclaimers valid or would eBay give a seller a Defect for canceling someone's order or Bid? 

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They're not valid. That is, a seller can make up all kinds of restrictions, but if they conflict with eBay's rules, eBay wins out. 

Yes, you can always ask for the item to be returned before refunding if that's your wish.

[coffeebean832]

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@silverstatetreasureboxes wrote:

Call Apple and report phone stolen and give the IMEI code and render that phone useless. 

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Anybody could report any IMEI as stolen and if Apple bricked every random report that would be chaos. The only thing Apple will do is put a note on the IMEI- they won't brick anything unless the phone was logged in to your Apple ID when it was stolen and you can verify your identity.

[silverstatetreasureboxes]

@stephenmorgan 

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@stephenmorgan wrote:

I have seen many listings with a disclaimer stating if you do not have a certain amount of Feedback they will not sell to you.  Have also seen a disclaimer stating you are not allowed to bid without a certain number of feedbacks.

Are these disclaimers valid or would eBay give a seller a Defect for canceling someone's order or Bid? 

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That above feedback disclaimer is usually found on listings in EBay motors, a whole different ballgame and rules.

[slippinjimmy]

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@coffeebean832 wrote:

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@silverstatetreasureboxes wrote:

Call Apple and report phone stolen and give the IMEI code and render that phone useless. 

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Anybody could report any IMEI as stolen and if Apple bricked every random report that would be chaos. The only thing Apple will do is put a note on the IMEI- they won't brick anything unless the phone was logged in to your Apple ID when it was stolen and you can verify your identity.

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In addition to all of that there are dozens of countries where the local service providers do not observe IMEI blacklists.

[andypan_2]

Keep canceling orders and then come back when ebay punishes you for it

[outdatedrecreated]

The buyer didn't file a moneyback guarantee claim, they filed a dispute with their bank. In that category especially, you should do some more research of your buyers before shipping your items off to them. 

[pburn]

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@stephenmorgan wrote:

Are these disclaimers valid or would eBay give a seller a Defect for canceling someone's order or Bid? 

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No, they're not valid. Good grief. Sellers don't make the rules--eBay does.

If a seller cancels a transaction using the "out of stock" option, the seller receives a defect on their account.

If the seller uses "problem with buyer's address" or "buyer requested cancellation," and said reason is not true, buyers can report the sellers.

[dhemen]

Hi. I was unfortunately just scammed with this address. I sold my iPhone XS Max on June 17 and they immediately paid. I did receive a slew of emails from this buyer wanting to know all about the phone. I found it annoying and a bit odd, but answered all questions, etc. Once the sale ended and buyer paid, I sent the phone off. A few days later they told me that several things were wrong with my phone which was bogus. I decided to look further into the address and found the community blog from eBay, amazon, PayPal and others regarding scamming from this address. The buyer filed a case and I have until tomorrow to reply and then eBay will more than likely side with them and I'll be out $367. I have been on the phone with eBay and PayPal and got the run-around from both. I'm perplexed on what I need to do next!!!!!!