I recieved this suspicious message after a sale completed.

[diegoaccord]

From a different user.

"My new address, where i can get the item  will be attached down there. Immediately going to Wilmington Delaware. Thank you for understanding and inform me with tracking code after sending it ! If you printed label already you can refund it and then creat new one. I contacted ebay support and we changed it, they said that seller need to change it manually now."

They are trying to 'intercept by decption'. The question is whether or not it's the original buyer. Who coincidentally supposedly lives 20 minutes away. 

[robbie31415]

No way  of knowing if it's the original buyer.

You don't communicate ever with a different account.

Could be the same buyer trying to get you to ship to a different address, then they could file an INR and you have no evidence, because the original buyer didn't request it.

Or it could be someone else trying to get you to send it to them and not send it to the original buyer.

Personally, I'd probably block the account messaging me.

[reallynicestamps]

Reply- through Messages that you can only print a shipping label that has the address that eBay gives you.

And that if they cannot change the address, they are free to ask to cancel and you will comply.

If it is the real buyer, they should respond with the request to cancel. You cancel as Buyer Request.

No problem.

If it is a scammer, and they sound like one, they cannot request the cancellation nor would they want to.

You ship to the address eBay gave you.

Oh.

And if the shipment is Refused or returned as Undeliverable, eBay will not require you to refund a single cent.

Which leaves you with the money, the product, and an ethical dilemma.

[wastingtime101]

No, it's not the original buyer. It's a scammer hoping inexperience will get you to ship that $2k+ graphics card to their freight forwarder in Delaware.

Add the ID to your blocked list. Don't reply. Report the message.

[dnasilver]

Scammer, we have had the same thing occur with higher priced items. They claim they have to be somewhere else usually for some sort of family emergency. Only ship to the address that eBay gives you when you print your shipping label. Good catch on noticing it was a different user. We have received these requests through eBay messaging and sometimes the name is almost identical. 

[ittybitnot]

@diegoaccord 

The "not the buyer ID" is a typical "change of address scammer".   Report the message directly on the message page (use the three dot menu), and do not communicate further with this person. If you should cancel the order, you are just going to annoy the real buyer that paid for the product.  If you ship to the crook, the real buyer is going to file "item not received" and get a refund from your proceeds. 

[kensgiftshop]

It's not the buyer, just some scum in another country trying to steal your item.

[sextons-sweet-deals]

You sold a $2000+ item, correct? I think you will get burned on this. 

Have you even researched your buyers' profile? All feedback, location, when they became an eBay member. Have you received payment yet?

Delaware location is probably a freight forwarder. Are you using eBay's International Shipping service?

Sellers need to have their guard up all the time. The scammers are always changing tactics and tweaking the old ones.  

Overall. I would do pick-up only.  

[12345jamesstamps]

Doesn't sound good.

It sounds like buyer made a purchase from Delaware to another country perhaps.

Check buyer eBay ID in 'feedbacks' to see if it is a buyer listed in USA or another country.

It sounds like buyer wanted it to go directly to his address and not through 'freight forward' to Delaware to his country.

It's possible buyer has an account problem with freight forward. Just an idea here.

[toomuchstuffagain35]

If the message was from a different user name than the buyer then it's definitely a scammer. Besides which, no way even the most inept ebay CSR would advise to alter the address manually.

[a_c_green]

---

@diegoaccord wrote:

From a different user.

"My new address, where i can get the item  will be attached down there. Immediately going to Wilmington Delaware. Thank you for understanding and inform me with tracking code after sending it ! If you printed label already you can refund it and then creat new one. I contacted ebay support and we changed it, they said that seller need to change it manually now."

They are trying to 'intercept by decption'. The question is whether or not it's the original buyer.

---

Of course it is not the original buyer. You said so yourself by opening the post with "From a different user." You correctly spotted that the ID on the message was not that of your buyer, so there is no need to let any of that interfere with the process of shipping the item to the buyer at the address you received with the payment.

If you're a seller with a low feedback count and a high-value item to sell, you'll get these scam messages a lot. Scammers send them out in bulk to as many recent sales as possible before eBay detects the scammer and shuts down their account. Just carry on as usual. (Don't forget that you must have Signature Confirmation on sales of $750 or higher.)

[simba6]

That is a common scam.   They send messages like that to sellers in hopes of getting free stuff.   eBay would never say that anyway.  Don't even reply.  Back when you could use an email address for your eBay ID, that was very popular.

[jbbowers12012]

Hi,  This is quite likely a scammer.  You can message your original buyer thru. eBay messaging to verify their address - Just to be 100% sure.  Good Luck!!  (J.B.)