eBay

whoohooohyeahdavid · ‎05-23-2019

i have 4 unpaids a week. giving someone the dreaded strike does nothing. instead of opening a case and waiting more n more, when is it ok to cancel the transaction and offer the 2nd chance? is it the 48 hours? can original winner leave negative feedback? ty!

luckythewinner · ‎05-23-2019

@whoohooohyeahdavid wrote:
how bout after the 6 days is over, take it out of the buyers account and into mine

That would require eBay to have the access and the authority to charge a buyer's account. They have never had that, and if they tried to get it I suspect most buyers would leave.

coolections · ‎05-23-2019

@whoohooohyeahdavid wrote:
the unpaid route does nothing. if someone else could actually answer my questions instead of giving me opinions.

If you do not open a case then skies the limit for a buyer to pay. You have to open a case. Another thing you can do is set your requirements to not allow buyers with cases for unpaid items.

ms.rodriguez* · ‎05-23-2019

You can’t cancel just because you are impatient. You need a reason to cancel and buyer not paying quickly is not a choice. You can get a defect and eBay can suspend you.. if you pick out of stock, you get a defect. If you pick problem with buyer’s address, it’s a lie and buyer can get mad. You don’t want anegative either.. unpaid warning/strike is the only choice. Once the case closes, you can offer the itoto the next bidder.

sd-brightis · ‎05-23-2019

3 Dead beats in a row. 1 chinese buyer and another got unregistered user. So I had to manually cancel.. All under 10 feedback. What gives, what hecks going on here lately????

femmefan1946 · ‎05-24-2019

@sd-brightis

You are using auctions.

Auctions are a dying part of online business- less than 15% of eBay listings and most of those have Buy It Now enabled.

Switch to Fixed Price (watch for relist dates-- although it looks as if you are using the Fifty Free listings so this is unimportant for your) and perhaps Immediate Payment Required. Your items will remain available until someone actually pays for them.

You are in a demographic which is impulsive and goes for Immediate Gratification. That's all that's going on.

I f you are using the Simplified Sell Your Item form you should be aware that it defaults to Auction. Move to the Advanced form which offers more options and is easier to use.

BTW-- PO boxes are the safest addresses there are. No porch pirates, and if the item doesn't fit into the box the recipient must claim it, with ID from the clerk. And you can't enforce the exclusion of NY boroughs.