07-18-2018 01:21 PM
I would like to change the auto-accepted offer amount on an item, but because this option no longer shows up for me I can't. I will have to relist the item completely, which is kind of annoying. More options show up for shipping, but not for pricing. Is this happening to anyone else?
07-18-2018 03:03 PM - edited 07-18-2018 03:05 PM
@laverinth wrote:I would like to change the auto-accepted offer amount on an item, but because this option no longer shows up for me I can't. I will have to relist the item completely, which is kind of annoying. More options show up for shipping, but not for pricing. Is this happening to anyone else?
@laverinth - What category is your item in? The Best Offer/Auto Accepted feature isn't available in the Cell Phones, Motors, Real Estate, Tablets, and Tickets categories...
More info about Best Offer set-up can be found here: https://www.ebay.com/help/selling/listings/selling-buy-now/adding-best-offer-listing?id=4144
07-18-2018 03:45 PM
It's jewelry. It has a best offer, but apparently at one point I set an auto accept price for offers and I can't change it now. I've tried on the app and on the main website.
I can just redo the listing but it's an issue that may need to be addressed.
07-18-2018 03:54 PM
@laverinth wrote:It's jewelry. It has a best offer, but apparently at one point I set an auto accept price for offers and I can't change it now. I've tried on the app and on the main website.
I can just redo the listing but it's an issue that may need to be addressed.
It may be @laverinth that you can only set the auto accept price when the listing is created. I don't use that feature so I don't know for sure, but it may be there's nothing wrong -- just the way it's supposed to work...