07-16-2023 07:50 PM
I just sold an ebay item after getting an email notice about the customer's bid. When I first looked at his bid, the page contained info about two previous bids on the same item that I never received. I'm afraid this has been going on for years. I noticed a whole different item that had three bids over a few years (I would have sold it, instead the item fell apart waiting for a buyer).
In addition, unlike previous years, I am no longer getting emails when my items sell. I have to check in on my ebay account for that. I do that anyway, but it's so much better also getting an email. I emailed then called ebay who instructed me on what to do to get my emails again. I tried their instruction and it didn't work.
Anyone else having this problem? Has anyone found the magic words to solve the problem? Many thanks!
07-16-2023 07:55 PM
likewise same thing happens to my 4 accts. I have to watch the bell at the top constantly. Even when I click on sold Ebay doesn't show anything that still needs payment.
07-16-2023 08:17 PM
What's worse, we can't communicate with them so nothing ever gets fixed. Funny thing is on the top of my product pages in blue is written: "Your item is for sale. Manage offers." So I click on the "manage offers" link and there have been no offers. Happens every time. Like Lucy and Charlie Brown with a football.
07-16-2023 08:20 PM
Have you checked you Communication Preferences (eBay Account Settings)?
07-17-2023 03:27 AM
yes already did that with ebay's "help"... thanks though.