03-01-2019 11:50 AM
I listed about 6 items last night, and when I woke up this morning I realized one listing was missing from my selling manager, I checked my history and sure enough I found the link to the item and it's apparently on ebay getting views, currently at 14, but I can't find it in my manager to be able to delete it! Has this ever happened to anyone? How do I fix it?
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03-01-2019 01:34 PM
Thanks for the tag @mam98031!
Hi @theyugiohenthusiast - if your item was recently listed it can take up to 24 hours to be fully visible in search, though it's odd to hear that it wasn't appearing in your Active listing section. Would you double check to see if it's updated and let us know if you do not see it still?
Thanks!
03-01-2019 11:55 AM
@theyugiohenthusiast wrote:I listed about 6 items last night, and when I woke up this morning I realized one listing was missing from my selling manager, I checked my history and sure enough I found the link to the item and it's apparently on ebay getting views, currently at 14, but I can't find it in my manager to be able to delete it! Has this ever happened to anyone? How do I fix it?
Does it show that buyers can still purchase from the listing you found?
03-01-2019 11:58 AM - edited 03-01-2019 12:01 PM
Yeah, it looks just like any other normal listing. I can revise it and all that jazz, but I can't delete it without having it in my manager 😞
Edit : This is the listing I need help with by the way : https://www.ebay.com/itm/YuGiOh-Dark-Magician-CT13-EN003-Limited-Edition-Near-Mint-Ultra-Rare/233150...
03-01-2019 12:15 PM
You call it your "manager" are you using the My Ebay function instead of the Seller Hub?
I have no idea if it will work, but if you are using My Ebay, try switching to the Seller Hub and see if you can gain access to the listing.
03-01-2019 12:17 PM
Yes sorry, I am using the "Seller Hub", I wasn't sure what to call it.
03-01-2019 12:20 PM
@theyugiohenthusiast wrote:Yes sorry, I am using the "Seller Hub", I wasn't sure what to call it.
Dang, such an odd issue. Lets see if we can get you some help.
03-01-2019 01:34 PM
Thanks for the tag @mam98031!
Hi @theyugiohenthusiast - if your item was recently listed it can take up to 24 hours to be fully visible in search, though it's odd to hear that it wasn't appearing in your Active listing section. Would you double check to see if it's updated and let us know if you do not see it still?
Thanks!
03-01-2019 01:42 PM
tyler@ebay wrote:Thanks for the tag @mam98031!
Hi @theyugiohenthusiast - if your item was recently listed it can take up to 24 hours to be fully visible in search, though it's odd to hear that it wasn't appearing in your Active listing section. Would you double check to see if it's updated and let us know if you do not see it still?
Thanks!
Speaking for myself only. Even just moments after posting a new listing, I can see it in my SH active listings. It may not yet be site wide, but I can see it.
03-01-2019 01:50 PM
Weird, I can see it now in my Seller Hub. I even took screenshots earlier when I made this post. Anyways, thank you all for your help!