01-12-2023 10:39 AM
I have started to dislike certain types of eBay buyers!
LIST BELOW:
The buyer new to eBay that thinks all sellers on eBay are Amazon!
They want things rushed to them! They complain when it's
not shipped when they think it should have been!
The buyer who has one feedback by his name, hasn't bought anything
for six months or a year, picks my store, and (1) buys never pays! (2) Buys
receives and complains about it! One of these buyers once told me when asked
what was wrong with the record album he bought, and he said: “I just
didn't like it.” OKAY? Why did you buy it? (3) The buyer who is looking
for a freebie! They buy with the intent to complain ask for a refund, but
keep the item, and never hear from them again! This is very common
now after Managed Payments went into effect.
The bargain hunter, they want everything for half price or even cheaper!
I will not sell a 78rpm record for less than $9.99 for many reasons, So they
will try to ask for $8.00! NO! The one buyer today, another haven't bought for
six months or more, wanted a one dollar discount! The item is $15.99
free shipping, They wanted it for $14.99 and it's okay they said to add
sales tax! As if sellers have anything to do with that!
The story teller type of buyer, and why they need a discount! Everything
from their mom is dying and needs the record but can't pay full price,
to this gem: “Hi, I bought the same item from another seller, but it arrived
damaged is there anyway I could get a discount if I buy your copy, since I
already spent money on the other copy?” NO LIE HERE!
I sell old yearbooks, I take 12 photos of some key pages, home coming queen
cheerleaders, football stars, senior pages, local ads, etc. Onetime I got a request
to look up a student, no problem, then when I told that person yes the student
is featured in the yearbook, they asked of I could take a photo of that page?
At first I thought nothing of it, but when I did, they said: “Thanks, now I don't
have to buy it, I needed it for my Facebook page.” I thought “I will never do that again!”
Then a similar request only this time a “story teller type” of buyer, asked “If there dad
was in this yearbook?” I looked and he was. Second request, can you take a photo
of his photo for me?” I said: “No, I don't do that anymore, and I explained why.”
They threw a fit! They told me “Their dad was on his death bed, and this meant so
much for them to show him his yearbook picture! AND That: “You are a cruel person
it's people like you who make the world a horrible place to live!” I thought
gee wiz, okay okay I will do this one more time, so I took the photo of the photo,
these yearbook photos have screens so the dots close up make the image in the
photo I took and uploaded horrible! So when I sent the photo, I said it's not
the best quality, but that's all there is.” Days later they emailed me and said:
“Yes it's not that good.” and I never heard back from them, not even a thank you!
It seems like these buyers are getting more numerous – and I hate it!
Then to add fuel to the fire let's not forget these types of buyers:
NUMBER ONE: The buyer who never reads the description! Asks the question
that's been answered in that description! This happens constantly! I think what it
comes down to is a collector will see an item, wanting this item for so long
they impulse buy, pay, then read the description, then complain!
One buyer said, “I didn't see that in the description, you should have put that
first!” I said: “Even before the title of the item?” He didn't read! It was stated
two times!
NUMBER TWO: This goes for all buyers but overseas are the worst! They never
check the tracking on the package first before they open a claim, “haven't received
the item” So I track it, send them the history, send that to eBay, etc. I tell them
all the same thing! I have no control once the parcel leaves the USA!
NUMBER THREE: (Overseas) The lair, who asks for a return, when after checking tracking
turns out they don't even have the item in hand! This has happened a few times and they
got found out! Of course eBay had no choice but to side with me.
NUMBER FOUR: The buyer who switches the item, and returns the wrong copy!
Classic tale, sold a 78rpm record, these will crack in half if mishandled. Buyer
sent me a photo of the record cracked in half, upon further examination of their
photo, the copy wasn't even the one I shipped them! I pointed out that the dead
giveaway was the matrix number on the copy of the record I sold them was
in a different position then the one they tried to pass off! Of course eBay had
to side with me! This has happened a few times!
Once I listed a Rolling Stones bootleg LP on the Pig label. These sell for fifth
bucks and up. I paid $25.00, thinking I could turn it for at least $35.00. Turns
out that the yellow vinyl disc was from a two record set. I didn't know this
until an outraged buyer sent me a message: “Hey I'm a huge Stones fan and
I would hate to see other Stones fans ripped off by your listing! YOU need
to fix the listing, and state that this is only part one of two records!” Then
he signed off with “Peace” I updated and some guy in Ohio bought it for
$35.00 bucks, and loved it!
A day ago, a buyer said, “Do you really think this record is worth $19.99?”
I said: “The last copy sold on line went for $14.99 in lessor condition, make me
an offer!” Never heard from them. Then other well meaning members will email
me and say “this item will never sell at the price you're asking, it's only
worth about $300 to $600.” Which means they want it, but at their price!
I have found that once this happens the listing is jinxed – and doesn't sell?
Don't ask me why, but it's inevitable.
Think about some of these buyers, do they plain this? Do they go in thinking
oh she's just a dumb seller, I'm going to scam her! What else can one think?
01-13-2023 07:42 PM
HEY! Me Too!
more to come
01-13-2023 07:56 PM
Yes, I did ask a seller one time if my husband's name was listed on the roster of players. I did promise to purchase if he was indeed there....he was 4th string and spent most of the season on the bench. (which he was fine with because everybody else was better than him but it would have been great to find him listed). he wasn't. I thanked the seller for his time.
I have a "request" pending as item not received. Item was received. Just wasn't what she expected - she was looking for the item advertised in the VINTAGE AD she bought. Vintage Ad is in the title and the description. Once eBay closes in my favor I will refund her.
01-13-2023 07:59 PM
The saga I will post tomorrow, stay tuned for Comedy Central!
Off to bed! May God have mercy on us eBay sellers – all!
06-17-2023 07:27 PM
We can also sometimes sell cheaper to people who live in our postal area than those who live 3000 miles away.
If your items can't go letter rate (no distance penalty) it would make sense to use Calculated Shipping rather than refund.
On the other hand, I mostly use Free Shipping, even though I upgrade without comment when I feel uncomfortable shipping without tracking*.
And of course, we get discounts on our shipping costs which the customer does not see. For me, that goes a long way to covering the cost of packaging materials and Cookie Jar Insurance.
*I'm in Canada and international tracking services (or even domestic!) starts at $12. Domestically I have started using Registered Mail, which costs $9.75+ usual postage.
Never use Registered outside your own country. It does not reliably track.
06-17-2023 07:36 PM
Because Auctions are no longer attractive to "serious" buyers.
Basically most buyers are not interested in waiting seven days to find out they were outbid by a last nanosecond sniper.
They want Immediate Gratification.
BTW- sending reminders , or at least invoices perhaps not Messages, puts the payment date off by another four days.
Don't invoice if eBay already has. Instead set up an automatic Cancellation (UID) after 96 hours unpaid.
For your non-shipping auctioneer-- There's a good chance she didn't get what she wanted for the item, or perhaps she's a newbie who doesn't understand the Hold on payments to new sellers.
Have you been able to open an Item Not Received dispute on the first auction?
06-18-2023 01:51 PM
Hi everyone,
Due to the age of this thread, it has been closed to further replies. Please feel free to start a new thread if you wish to continue to discuss this topic.
Thank you for understanding.