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‎04-26-2024 05:31 PM
I just made a sale and once the item was delivered, I went in to leave feedback for the buyer. When I click on Leave Feedback, I get this response from eBay.
"Unfortunately, this user is now inactive and no longer eligible to receive feedback. Review other transactions instead."
This request is stuck on my Selling - Overview page and I cannot get rid of it. I can't find a way to contact eBay about it. Can anyone help me get this removed from my page? Thank you.
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I cannot leave feedback for a customer that just purchased as they closed their account - Help!
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‎04-26-2024 05:57 PM
No eBayer can just close their account. It takes at least 60 days when there are open transactions. If the buyer is NARU that means eBay shut down their account.
What exactly is stuck in your Overview page?
If it's leave feedback reminder for your nonexistent buyer, just ignore it. It will drop off in about 60 days.
I cannot leave feedback for a customer that just purchased as they closed their account - Help!
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‎04-26-2024 05:38 PM
Simple solution: ignore it.
I cannot leave feedback for a customer that just purchased as they closed their account - Help!
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‎04-26-2024 05:57 PM
No eBayer can just close their account. It takes at least 60 days when there are open transactions. If the buyer is NARU that means eBay shut down their account.
What exactly is stuck in your Overview page?
If it's leave feedback reminder for your nonexistent buyer, just ignore it. It will drop off in about 60 days.
