Selling

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Update on Current Good 'Til Cancelled (GTC) Renewal Issue

Dear Sellers, We are currently experiencing a technical data processing delay that has temporarily impacted the timely processing of some Good 'Til Cancelled (GTC) renewals, affecting the visibility of certain seller listings and listing count on Act...

How are these seller selling items for $1 free shipping

So they are just paying for the shipping and not making any money?

Resolved! Why is ebay asking for photo identification?

Hi Guys, I just changed my home address in my selling portal. However, now I have received a message from ebay informing me that they will withhold funds unless I upload either a passport picture or driving licence for verification purposes. They see...

Resolved! Automatically Refresh Listing Quantity Once Sold

I am supervising a very large eBay store with over 5,000 listings. Each of these listings are GTC, and are given a starting quantity of 1. However, once this 1 item is sold, the quantity does not refresh and the item is considered sold out and delist...

"Pay by" date. Is this new?

Bought an auction item on April 23. When I went to my purchase history, the item had a notice in bold red lettering to "Pay by April 26." I realize that's within the required time frame for payment, but past purchases used to say some version of "Pay...

eBay's Search on Mobile App is Broken. Results Don't Match Keywords & Different from Desktop. Why?

As a seller who sources items on the road, its very important to be able to look up items on the spot through eBay Mobile search and rely on those search results to be accurate. However the search on the Mobile app is giving me results that DON'T mat...

Search shows extremely high shipping cost

I'm a seller in Canada and I've noticed that my sales to the USA have dropped off significantly. When searching on ebay.com (or ebay.ca), the shipping fees show significantly higher in the search results than on the listing itself, whenever any US zi...

ebay store traffic

How is eBay traffic calculated?How does eBay attract traffic to sellers’ promotions and advertising links? How does eBay transform and appear in front of buyers after sellers do these activities?How to get eBay’s natural traffic? I am confused......

INR New Policy

Ebay evaluates us every 20th of every month, in that evaluation, ebay has calculated the "Late shipment rate" and "Cases closed without seller resolution" In these 2 rates show some idea about INR so why is this new policy? This policy very badly aff...

Account restricted for no apparent reason - please help

Hi everyone, I got my account restricted and I don't have access to my founds. I got generic, vague mail that some customers may not received their orders. I guess it's due to problem with tracking of 2 parcels sent from European Union to Australia. ...

Shipping

Why doesn't Ebay standard shipping show when I am shipping a 2 oz. ticket. All options should appear. Also media mail does not show when shipping a magazine.

Does eBay withhold shipping fee from new seller

hello I am a new seller. I am wanting to ship A somewhat large item that is estimated to cost around $50 to ship. I was just curious do they withhold that money that is used to ship the item out and if they do does that money have to come out of your...

Resolved! How does a seller with 4 negative feedback still have 100% positive feedback rating?

Just curious if anyone can explain how a seller with 4 negative feedbacks can still have a 100% positive feedback rating? I spoke with eBay concierge and they had no answers and stated they would look into it. Can anyone else make any sense out of th...

IPR?

I just noticed that my listings no longer disclose to the buyer that immediate payment is required. All of my listings are IPR. Did ebay remove that statement in the payment section of our listings?

Resolved! Seller attempt to initiate a return

What does eBay system do when a seller attempts to initiate a Return before the Buyer realizes they must raise the Return request? Is there any system "auto" granting for refund when both parties invoke a Return?

Listing and Drop Shipping

What's the best way to find best selling products and then find them from another source and have them drop shipped?I have in the past been able to list stuff but then when it come to "sourcing" the product or another words buying it from another sou...