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I cannot get into my ebay

 
Message 1 of 5
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4 REPLIES 4

I cannot get into my ebay

@cmg43 

 

Learn how to sign in and sign out of your account and what to

do if you have any problems accessing your eBay account.

 

Signing in to your account

https://www.ebay.com/help/account/signing-account/signing-account?id=4189 

Message 2 of 5
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I cannot get into my ebay

Do you have another eBay account? If not, how are you here to ask?

 

If your password is not working, enter your username and choose "Need help signing in". Click on reset password. Hopefully you will be able to set a new password.  Make the password difficult with upper- and lower-case letters as well as numbers and other characters and not too short.

 

Use a password manager like bitwarden (free) that will sync with all your devices (computers, tablets, phones etc.). Use different passwords for all your internet eBay, mail, bank, etc. accounts. Do not lose/forget your bitwarden login (has option to download all your saved information).

Message 3 of 5
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I cannot get into my ebay

Once you have access to your eBay account, check for any signs you may have been hacked. Verify your banking payment, address and other information.  Check for any new or changed listings. 

Message 4 of 5
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I cannot get into my ebay

@cmg43 

 

You may be better served if you posted in your community forum in your country:

 

https://community.ebay.co.uk/

 

A glitch or something may be happening on the UK's site that the US site isn't experiencing. 

 

Good luck. 

 

Message 5 of 5
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