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I can't list this item because it says I have a short URL in it.... There are no URL's help

I can't list this item because it says I have a short URL in it.... There are no URL's help

Below is the message

 

Attention Sellers:
 
 
 

We’ve noticed that your listing included a shortened URL. eBay no longer permits shortened URLs (e.g. bitly or tinyurl) in item descriptions, payment instructions, return instructions, etc, regardless of where they link to. Please remove any shortened URL's from your listing.

To learn what else is no longer permitted in our updated Links policy, including email addresses, links to email clients and non-clickable links, please see: http://pages.ebay.com/sellerinformation/news/links2011.html

 
{e44956-653166x}
Message 1 of 16
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15 REPLIES 15

I can't list this item because it says I have a short URL in it.... There are no URL's help

The bots have mistakenly flagged something in your description.  They might have spotted a .com or other bit that looks like a URL to them. 

Message 2 of 16
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I can't list this item because it says I have a short URL in it.... There are no URL's help

Generally it's because you are using the "@" character somewhere in your listing.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Describe it as if there are no pictures.
Take pictures as if there is no description.
Message 3 of 16
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I can't list this item because it says I have a short URL in it.... There are no URL's help

Are you including photos within your description that have shortened URL's?  Do you have any .ly (bitly) or .gl (google) tags?  Even the lack of a space after a period at the end of a sentence can trigger such an error.  Look at your text very carefully.

 

~~C~~

My Glass Duchess
Quoting Mom: In polite society, "hey" is for horses.
Message 4 of 16
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I can't list this item because it says I have a short URL in it.... There are no URL's help

Hi, really hoping someone can help me please.  I am getting the same error as the OP.

 

"We’ve noticed that your listing included a shortened URL. eBay no longer permits shortened URLs (e.g. bitly or tinyurl) in item descriptions, payment instructions, return instructions, etc, regardless of where they link to. Please remove any shortened URL's from your listing."

 

I am using an HTML template which does have links to imagery on my own website, however none of the URL's have been shortened.

 

I have managed to determine that it is the following lines in the html which is causing the error.  Even though I have found them, I've no idea what to do next to fix the problem, as they have not been shortened.

 

 

<img src="http://www.canvasink.co.uk/skin/frontend/canvasink/canvasink/images/layout/canvasinktext.jpg" alt="Canvas INK">

 

 

url('http://www.canvasink.co.uk/skin/frontend/canvasink/canvasink/images/layout/bg.jpg') top left repeat-x;*/

 

                                                

 

I managed to list using the same template on ebay.co.uk without any issues.

 

Any help would be most appreciated.

 

Thank you

 

 

 

Message 5 of 16
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I can't list this item because it says I have a short URL in it.... There are no URL's help

The trigger phrase is  ink.co  or   ink.   Co

 

I have no idea where that supposedly goes. My short search on google came up with only this look-alike which is Lnk not Ink

reducelnk.com

 

You should report your false positive to eBay customer service to get it to the right team. They can clean up their filter script so it won't trigger on every URL or text phrase that ends in ink.co

 

In the meantime, the yellow warning flag should not prevent your listing from going forward. Since you have done nothing wrong, if eBay later pulls your listing, you can request a reversal.

 

ShipScript has been an eBay Community volunteer since 2003, specializing in HTML, CSS, Scripts, Photos, Active Content, Technical Solutions, and online Seller Tools.
Message 6 of 16
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I can't list this item because it says I have a short URL in it.... There are no URL's help

Your listings are not consistent. Some appear to have text only descriptions, others have scrolling galleries full of urls done by third party listing tools.
Message 7 of 16
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I can't list this item because it says I have a short URL in it.... There are no URL's help

Happens all the time for no reason. Regular words not at all reseembling urls. Its another Ebay glitch that causes sellers to NOT LIST products. Ebay shooting themselves again. I cancelled my store. Ebay buried all my store listings. Another classic Ebay blunder.

 

Years ago I stopped using them to sell much of value. My own site was created and I make more from it than Ebay thanks to Ebays blunders. They drove away 80% of me and the last 20 will be gone soon too as they continue to annoy with these type of self defeating "malfunctions"

 

Do not waste your time trying to fix their oblivious error. Move on. To many people here are total Ebay slaves and thats why they dont care.

Message 8 of 16
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I can't list this item because it says I have a short URL in it.... There are no URL's help

just experienced this myself.  The problem wasn't an incomplete URL, but rather the two phrases following one another.

 

“…in fountain pen ink.  Covers have moderate”

 

when I changed to:

 

“…in fountain pen ink.  THE Covers have moderate” - everything was fine.  

 

I guess "ink", followed by a "Co", even with a space or two, 'fools' the bots into thinking something is amiss.

Message 9 of 16
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I can't list this item because it says I have a short URL in it.... There are no URL's help

When eBay made this rule, years ago, there were dot-com URLs but no dot-co URLs.

 

Now dot-co is also an accepted URL which might mess things up if text is misinterpreted as dot-co by the description-checking bots—it's pretty easy to have that short sequence of letters occur in a normal English sentence.

Message 10 of 16
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I can't list this item because it says I have a short URL in it.... There are no URL's help

Just had this happen to me. Even redid the listing and couldnt figure it out!

 

I had "...I think. Could fluff..." in my listing. WOW. Thats just plain stupid.

 

Glad I googled that warning notice before I wasted more time on it.

Message 11 of 16
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I can't list this item because it says I have a short URL in it.... There are no URL's help

I had "About fifteen years old. Could be older."

 

Using seravieve's instance of "Could", I eliminated that word and replaced it with "May be."

 

It worked. Only took half an hour to figure out the problem because bots appear to read words beginning with "co" as websites. Grand.

Message 12 of 16
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I can't list this item because it says I have a short URL in it.... There are no URL's help

You're replying to a post from August of last year.

 

 


Forget keeping up with the Joneses. Be the Finklegrubers!
OK kids, time to get the Dodge loaded up again. I hear 'Poppy's By the Tree' calling. This trip might be a long one too.
Message 13 of 16
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I can't list this item because it says I have a short URL in it.... There are no URL's help

He's reiterating that this problem stll comes up, and that the solution posted here still works.

Message 14 of 16
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I can't list this item because it says I have a short URL in it.... There are no URL's help

Thanks for your helpful tip. You'd think they could be courteous and high light the issue if eBay's bots found it. It could save the seller a bit of frustration.
Message 15 of 16
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