01-29-2014 03:54 PM
I can't list this item because it says I have a short URL in it.... There are no URL's help
Below is the message
We’ve noticed that your listing included a shortened URL. eBay no longer permits shortened URLs (e.g. bitly or tinyurl) in item descriptions, payment instructions, return instructions, etc, regardless of where they link to. Please remove any shortened URL's from your listing. To learn what else is no longer permitted in our updated Links policy, including email addresses, links to email clients and non-clickable links, please see: http://pages.ebay.com/sellerinformation/news/links2011.html |
01-29-2014 04:10 PM
The bots have mistakenly flagged something in your description. They might have spotted a .com or other bit that looks like a URL to them.
01-29-2014 04:29 PM
Generally it's because you are using the "@" character somewhere in your listing.
01-29-2014 11:09 PM
Are you including photos within your description that have shortened URL's? Do you have any .ly (bitly) or .gl (google) tags? Even the lack of a space after a period at the end of a sentence can trigger such an error. Look at your text very carefully.
~~C~~
06-18-2014 08:59 AM - edited 06-18-2014 09:00 AM
Hi, really hoping someone can help me please. I am getting the same error as the OP.
"We’ve noticed that your listing included a shortened URL. eBay no longer permits shortened URLs (e.g. bitly or tinyurl) in item descriptions, payment instructions, return instructions, etc, regardless of where they link to. Please remove any shortened URL's from your listing."
I am using an HTML template which does have links to imagery on my own website, however none of the URL's have been shortened.
I have managed to determine that it is the following lines in the html which is causing the error. Even though I have found them, I've no idea what to do next to fix the problem, as they have not been shortened.
<img src="http://www.canvasink.co.uk/skin/frontend/canvasink/canvasink/images/layout/canvasinktext.jpg" alt="Canvas INK">
url('http://www.canvasink.co.uk/skin/frontend/canvasink/canvasink/images/layout/bg.jpg') top left repeat-x;*/
I managed to list using the same template on ebay.co.uk without any issues.
Any help would be most appreciated.
Thank you
06-18-2014 10:04 AM
The trigger phrase is ink.co or ink. Co
I have no idea where that supposedly goes. My short search on google came up with only this look-alike which is Lnk not Ink
reducelnk.com
You should report your false positive to eBay customer service to get it to the right team. They can clean up their filter script so it won't trigger on every URL or text phrase that ends in ink.co
In the meantime, the yellow warning flag should not prevent your listing from going forward. Since you have done nothing wrong, if eBay later pulls your listing, you can request a reversal.
06-18-2014 11:15 AM
01-26-2015 04:39 PM
Happens all the time for no reason. Regular words not at all reseembling urls. Its another Ebay glitch that causes sellers to NOT LIST products. Ebay shooting themselves again. I cancelled my store. Ebay buried all my store listings. Another classic Ebay blunder.
Years ago I stopped using them to sell much of value. My own site was created and I make more from it than Ebay thanks to Ebays blunders. They drove away 80% of me and the last 20 will be gone soon too as they continue to annoy with these type of self defeating "malfunctions"
Do not waste your time trying to fix their oblivious error. Move on. To many people here are total Ebay slaves and thats why they dont care.
02-15-2015 09:28 AM
just experienced this myself. The problem wasn't an incomplete URL, but rather the two phrases following one another.
“…in fountain pen ink. Covers have moderate”
when I changed to:
“…in fountain pen ink. THE Covers have moderate” - everything was fine.
I guess "ink", followed by a "Co", even with a space or two, 'fools' the bots into thinking something is amiss.
02-15-2015 11:34 AM - edited 02-15-2015 11:36 AM
When eBay made this rule, years ago, there were dot-com URLs but no dot-co URLs.
Now dot-co is also an accepted URL which might mess things up if text is misinterpreted as dot-co by the description-checking bots—it's pretty easy to have that short sequence of letters occur in a normal English sentence.
08-04-2015 12:17 PM
Just had this happen to me. Even redid the listing and couldnt figure it out!
I had "...I think. Could fluff..." in my listing. WOW. Thats just plain stupid.
Glad I googled that warning notice before I wasted more time on it.
06-04-2016 10:03 AM
I had "About fifteen years old. Could be older."
Using seravieve's instance of "Could", I eliminated that word and replaced it with "May be."
It worked. Only took half an hour to figure out the problem because bots appear to read words beginning with "co" as websites. Grand.
06-04-2016 10:19 AM
You're replying to a post from August of last year.
06-04-2016 10:19 AM
He's reiterating that this problem stll comes up, and that the solution posted here still works.
09-22-2017 03:40 PM