When posting about a technical issue you're having with eBay's software, it's a really good idea to include--at the very least--the following information:
Which operating system are you using?
Which browser are you using?
Which eBay platform are you using?
Is your operating system up to date?
Is your browser up to date?
Have there been updates to your operating system recently?
Have there been updates to your browser recently?
Are there screenshots that might be helpful to post that would illustrate the problem?
What steps have you already tried in order to resolve this issue?