Selling

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RE: Customer claims item missing.

Got a message from a customer today that an item was missing from his order. We shipped a book and a supplement. We shipped in a timely fashion and the item was USPS confirmed delivered. Customer messaged me today, that he only received the supplemen...

First Sale EBay Help Please!!

I recently sold my first pair of shoes on eBay. Gucci Sneakers for over $600. I shipped to eBay authenticate and everyone went just fine. After the shoes were authenticated, eBay shipped out the shoes and they have been delayed “out for delivery” for...

ok, where do I add the handling charge on the calculated shipping?

As stated ad nauseum, the new listing tool is a nightmare. It gives a wide range of possible shipping charges to the buyer, making it impossible to judge the best way to go. I'm guessing on it. Anyway on the calculated shipping, I don't see where to ...

Shipped item did not arrive on time with . Was lost for a week or 2. Ebay made me give full refund

Shipped item with tracking. Did not arrive at destination with in ebay time limit. Ordered to issue refund. I refunded. now tracking shows out for delivery today. Will ebay get my money back to me? How does this work? Will i get my money for my item ...

Ebay Fees Are Fraudulent

Ebay falsely proclaims their fee rates but calculate them so as to increase the actual percentage they charge. Take a look at this order below. The item sold for $1.99, the buyer paid $3.19 for shipping with the total "Net Proceeds" being $4.09 after...

PSA to sellers: Never use USPS Retail labels! There are always better options.

Recently I purchased a couple of rare auto parts from one seller...one for my own project car, and one for resale to a customer. The items arrived today and are excellent, but I almost lost my lunch when I saw the shipping label! This poor guy spent ...

i keep getting "Something went wrong. Please try again later." message

All my info is current but I keep getting this error message. Any help would be great. Thank you

Resolved! Cancellation request

Found better price. Request sent immediately. Is it fishy? Is buyer trying to get me to liwer the price?

Package returned/rejected by US Customs

Mailed a package out to Canada. Hits US Customs and gets returned. I guess my description wasn't up to whomever looked at the customs form liking. It's waiting to be picked up. But was wondering the best way to handle mailing it back out to the buyer...

Domestic mail taking almost a month and still in transit…..??

I sold a item and on 9th June and I mailed first class on 10th June to Louisiana…it took whole week to reach Louisiana June 16th and I thought, it will deliver on 17th but no.tracking stop for 8 days and show no movement and on 29th It show package i...

New changes are not wanted

I have been on eBay for 23 years and this is the worst I have ever seen. Your search pages are way off and confusing, pics do not match listing titles. The sell pages are also confusing - too complicated and automatically checks thing not wanted. You...

Top Rated Seller Discount on Final Value Fees

Does anyone know what items qualify for the extra 10% off final value fees for top rated sellers or where I can find this information? I have searched all over eBay website.

Resolved! How to contact Ebay.

Can someone send me the link to contact Ebay? Clicking "Contact Us" just takes me in a loop. Thanks.

Resolved! Youtube URL in the listing discriprion

Do you think it is ok if we include a YouTube URL in our listings?

views/watchers

It is so discouraging NOT to be able to see how many views on a listing. That is a big part of knowing whether or not the listing is being shown, and/or if anyone is interested.