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I am trying to sell and get "We've encountered an issue on our end" how to fix?

This message comes out when I try to sell.

Message 1 of 10
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9 REPLIES 9

I am trying to sell and get "We've encountered an issue on our end" how to fix?

@timtere  do u mean when u r trying to list?

 

if so, did u sign up with ebay's Managed Payments system? u won't be able to list anything for sale unless u do so.

 

also, since u have not sold for over a year, ebay will treat you as a new seller who never sold b4, so some restrictions will be in place until u prove to be a good seller.

Message 2 of 10
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I am trying to sell and get "We've encountered an issue on our end" how to fix?

@timtere 

It looks like you haven't sold anything in a while.  Have you signed on with managed payments? If you haven't that's why you're getting that message.  I would get right on it so you can start selling again.  There is no more Paypal for payments from customers, you need a bank account with a routing and account number.  Make sure all info is the same on your bank account as it is on your eBay account.  Here's a link to get you started:

 

https://www.ebay.com/help/selling/selling/start-selling-ebay?id=4081

 

 

https://www.ebay.com/help/selling/getting-paid/introducing-managed-payments-ebay?id=4795

Message 3 of 10
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I am trying to sell and get "We've encountered an issue on our end" how to fix?

i have paid the amount and i still cant list

 

Message 4 of 10
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I am trying to sell and get "We've encountered an issue on our end" how to fix?

Paid what amount?
There is no charge to list on eBay.

EBay makes its money when you sell, taking a percentage of the selling price, the shipping costs, any sales taxes ,  and certain optional "upgrades".

 

What charge did you pay and how was it sent?

 

 

Message 5 of 10
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I am trying to sell and get "We've encountered an issue on our end" how to fix?

@reallynicestamps 

Looks like they haven't set their account up right yet.  Perhaps no payment method set up.  I hope they didn't get something off of the internet that claimed to be eBay but isn't.  Another scammed newbie.  

Message 6 of 10
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I am trying to sell and get "We've encountered an issue on our end" how to fix?

It's happening to me right now.  This is what the eBay website says: "Your account has been placed on hold due to non-payment. Please make a one-time payment of US $2.64 today to prevent your account from being further restricted." 

Message 7 of 10
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I am trying to sell and get "We've encountered an issue on our end" how to fix?

have this same message now how do I fix it so I can start listing stuff again.

Message 8 of 10
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I am trying to sell and get "We've encountered an issue on our end" how to fix?

Two things,

One, if ebay is saying it's them not you, there's nothing you can do about it.

Two this thread is from September of 2023 and probably will close due to age shortly.

 

Message 9 of 10
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I am trying to sell and get "We've encountered an issue on our end" how to fix?

Hi everyone,



Due to the age of this thread, it has been closed to further replies. Please feel free to start a new thread HERE if you wish to continue to discuss this topic.



Thank you for understanding.

Message 10 of 10
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