I sold a cookie jar lid and the buyer said it arrived broke and wanted a total refund. I asked for a picture of proof. She said she tried several times to send me a picture on her Iphone. I never got it. This went on for about a day and a half. So I gave her eBays phone #. She called them and got back to me and said eBay told her she didn't have to send a picture. WHAT!!!!!!! I want PROOF!!!!!!
I called eBay and they told me to tell her to send them the picture and they would send it to me. Something about Document Uploader? I couldn't quite understand them. So with her supposedly trying to send me a picture (which I don't believe) I thought this would help. She refused to send it to them because she didn't have to.
So I sent a full refund because I didn't want a bad mark on my feedback. GGRRRR!!!
For all I know she is using the cookie jar lid and got her money back!!! If this is true then she stoled from me and eBay is an accomplice. I have NO proof.
They should MAKE a buyer send at least one picture or they are out of luck for the refund.
What makes matters worse is she was a GUEST. Zero Feedback. eBay still sided with her even though I'm a MEMBER!!!! GGRRRR again!!
I'm not much on technology. I barley make it. I just get by. I should have been born 100 years ago. Is there a way I can block guests and low feedback people? Would appriciate the help to do this. It's worthless talking to eBay.
Thank you for reading this and letting me rant. houseattic
