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I HAVE SEEN ENOUGH, THANK YOU AND GOOD BYE!

O.K., so this is IT. I am not going to list here anything else in the future - regardless of how many FREE listings eBay prefers to throw my way! Seriously considering not even relisting the ones already listed here, though I may give them some time to run out on their own.

 

I absolutely HAD it. Three times in a row - with weeks apart - a buyer claimed false reasons for returning an item, in order to get FREE shipping, by leaving me no chance to refuse the return shipping cost! eBay does NOTHING to protect the sellers against these kinds of atrocities. The buyer can open a case of return with literally ANY invented reason. eBay does not ask the buyer to provide a photo, or otherwise explain the reason, making it now even harder for sellers by extending the return times. JEWELRY HAS A 14 DAYS RETURN,  per eBay's own statement. My listings of jewelry have a 14 days return, also. Not 21, not 30. eBay nonchalantly announced to change this, for absolutely NO logical reason, because so many people being currently at home, the return time-frame could actually be shorter, but definitely not longer! 

 

30 days gives buyer plenty of opportunity to have a change of heart and mind, and simply return the item claiming non-existent "Item not as described," or even worse, DAMAGE the item and then claim that it was damaged already when sent by the seller. 

 

I describe my items correctly, and for the most part, provide 10-12 pictures for each. I accept returns with NO questions asked, but I am not going to pay for any more dishonest buyers to claim non-existent reasons for return. Strange to note, With hundreds upon hundreds of sales elsewhere: I did not have a SINGLE return on my other selling sites, for years! Not because I do not accept returns. My feedback on other sites is also 100% with NO returns, ever.

 

Add to the picture eBay's continued harassment for giving them all kinds of private information and being charged a tax of 12.5% on the tax portion of the sales come July - I am out. 

 

You are losing MASSES of honest, experienced and knowledgeable sellers - many of whom are much higher volume sellers than my little business - because you provide the most horrible customer service to your sellers, eBay! 

 

I think I have seen enough. Totally FURIOUS about people stealing my money that I work VERY hard to earn, and will no longer expose myself to this kind of abuse. 

I regret that I have EVER returned to this site, to be truthful. The way you are treating your sellers is ABYSMAL. The only entity making money here is YOU eBay - and your preferred few. 

 

Good luck to all sellers. Looks like some of you will need it...

PW

 

 

 

Message 1 of 261
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260 REPLIES 260

Re: I HAVE SEEN ENOUGH, THANK YOU AND GOOD BYE!


@mam98031 wrote:

@cynthealee2 wrote:

@bar-29368 wrote:
How can sales tax be included in Gross RECEIPTS if the seller never actually received it?


I believe that was Pretty's point.... the sales stats on your seller hub include EVERYTHING... and eBay seems to be using THOSE figures to claim that overall most sellers fees will be going down.


@cynthealee2 

 

Because they are REQUIRED by IRS rules to report it that way.


I get that...

 

My point is and I THINK Pretty's point was that if you use THOSE totals that are on those pie charts and not REAL numbers as you are doing eBay can then claim that most sellers fees are going down...

 

eBay double speak at its finest.

 

*************************************

All the numbers go on my excel sheet and then get handed to the H&R block lady for her to figure out figure out come tax time.

 

My job is to just make sure I record all the numbers in the right slots... her job is to figure out how much IRS is going to send me back 😄  (the whole living under the poverty line thing works wonders when it comes to tax time)

I hate photobucket right now... PS Answers given years ago may or may not be current now, please check with current posters to the boards to see if the information is still relevant.
Message 166 of 261
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Re: I HAVE SEEN ENOUGH, THANK YOU AND GOOD BYE!


@zamo-zuan wrote:

@mam98031 wrote:

@bar-29368 wrote:
How can sales tax be included in Gross RECEIPTS if the seller never actually received it?


The IRS defines "Gross receipts" as "The total amounts the organization received from all sources during its annual accounting period, without subtracting any costs or expenses." 

 

https://smallbusiness.chron.com/gross-sales-vs-gross-receipts-25086.html


It's a bit blurry because eBay and the seller are both separate organizations. But wouldn't the part pasted only apply to eBay, and not the actual seller? Since the seller had not received the sales tax portion.


What?  What's "blurry"?  What IRS requires of MP and PP?  Have you never reconciled a PP 1099K?  Or does someone else in the company you work for do that?  All 1099K's report Gross Receipts to IRS as I previously described.

 

1099k.JPG


mam98031  •  Volunteer Community Member  •  Buyer/Seller since 1999
Message 167 of 261
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Re: I HAVE SEEN ENOUGH, THANK YOU AND GOOD BYE!


@cynthealee2 wrote:

@mam98031 wrote:

@cynthealee2 wrote:

@bar-29368 wrote:
How can sales tax be included in Gross RECEIPTS if the seller never actually received it?


I believe that was Pretty's point.... the sales stats on your seller hub include EVERYTHING... and eBay seems to be using THOSE figures to claim that overall most sellers fees will be going down.


@cynthealee2 

 

Because they are REQUIRED by IRS rules to report it that way.


I get that...

 

My point is and I THINK Pretty's point was that if you use THOSE totals that are on those pie charts and not REAL numbers as you are doing eBay can then claim that most sellers fees are going down...

 

eBay double speak at its finest.

 

*************************************

All the numbers go on my excel sheet and then get handed to the H&R block lady for her to figure out figure out come tax time.

 

My job is to just make sure I record all the numbers in the right slots... her job is to figure out how much IRS is going to send me back 😄  (the whole living under the poverty line thing works wonders when it comes to tax time)


I have never said the fees were going down.  That was a claim by Brian B., not me.  He said "most" sellers would see a decrease in overall fees.  I personally think it will be a FEW that will see decreases, but "most" will not.    I further think for most of us we will see a rather neutral result.

 

But those that resist that idea will not know for sure until they do the math on a months worth of transactions or more.  It's a personal choice.  Some will run the numbers so they can discover the reality of the changes to their business and others won't.  We each just need to do whatever is best for each of us.


mam98031  •  Volunteer Community Member  •  Buyer/Seller since 1999
Message 168 of 261
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Re: I HAVE SEEN ENOUGH, THANK YOU AND GOOD BYE!

The .55% savings is only accurate if the buyer isn't paying tax. It seems like the slight of hand eBay or someone started to hide what we are really paying. You didn't say those categories don't pay sales tax but you excluded it in your figures. I know it is not ill intent on your part, but it comes off as misleading when compared to the real numbers. Unless there is some miscommunication I am missing.
Message 169 of 261
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Re: I HAVE SEEN ENOUGH, THANK YOU AND GOOD BYE!


@mam98031 wrote:

 

When the time comes and you are told you are going into MP, that is the time to decide if you are going to give it a try so you can find out for yourself if it will work for you or is it time to move on.  Doing what is best for you is the right answer.

 


Yup, we got the notice that we must enroll in July. As for the choice of stop selling on eBay or move to MP, we're certainly not going to stop selling on eBay, so MP it is. 

 

Personally, I'm not too upset regarding having to switch to MP. I'm pretty sure it'll even out in the end. I just hoped that it would live up to what they announced in the beginning and legitimate 'savings', but sadly, it turned out just like the return changes and improved protections, etc. A balancing act, but things aren't looking to really be better off than before (except in eBay's shoes). 

 

I can't lie, it does feel like a bit of a "carrot on a stick" when we're told to expect something that will lead to better financial security/slight improvements in finances, only to have that same balancing act at the end. It seems best not to be fooled by how appetizing that carrot looks.

Message 170 of 261
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Re: I HAVE SEEN ENOUGH, THANK YOU AND GOOD BYE!


@mam98031 wrote:

@zamo-zuan wrote:

@mam98031 wrote:

@bar-29368 wrote:
How can sales tax be included in Gross RECEIPTS if the seller never actually received it?


The IRS defines "Gross receipts" as "The total amounts the organization received from all sources during its annual accounting period, without subtracting any costs or expenses." 

 

https://smallbusiness.chron.com/gross-sales-vs-gross-receipts-25086.html


It's a bit blurry because eBay and the seller are both separate organizations. But wouldn't the part pasted only apply to eBay, and not the actual seller? Since the seller had not received the sales tax portion.


What?  What's "blurry"?  What IRS requires of MP and PP?  Have you never reconciled a PP 1099K?  Or does someone else in the company you work for do that?  All 1099K's report Gross Receipts to IRS as I previously described.

 


Apologies for the confusion. By blurry, I meant the lines between seller's gross and eBay's gross.

 

As in the above post, it was mentioned "How can sales tax be included in Gross RECEIPTS if the seller never actually received it?"

 

The seller never actually receives the tax money. Doesn't that imply that it does not belong on their gross receipt, if they haven't received it? 

Message 171 of 261
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Re: I HAVE SEEN ENOUGH, THANK YOU AND GOOD BYE!


@gwzcomps wrote:
The .55% savings is only accurate if the buyer isn't paying tax. It seems like the slight of hand eBay or someone started to hide what we are really paying. You didn't say those categories don't pay sales tax but you excluded it in your figures. I know it is not ill intent on your part, but it comes off as misleading when compared to the real numbers. Unless there is some miscommunication I am missing.

YES I know.  I said exactly that.  I don't know what you are driving at.    There is no post I've made on this thread or any other that dismisses the impact that the FVF on sales tax is going to have on any seller on this site.   And I NEVER excluded it in any figures.  Heck I didn't even do any math in my recent posts that shows the $$ value of the fees, I only talked about the break down of the percentages.  

 

It is sort of a slight of hand.  Lower part while raising another.  Yes you are correct.  But it is also exactly why you need a good cross section of your sales to determine what the true impact is on your account.  You can't possibly get an accurate result by only comparing a handful of sales.

 

I have been pretty clear and it is on the worksheet I gave you, so why you are saying this now is puzzling to me.


mam98031  •  Volunteer Community Member  •  Buyer/Seller since 1999
Message 172 of 261
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Re: I HAVE SEEN ENOUGH, THANK YOU AND GOOD BYE!


@zamo-zuan wrote:

@mam98031 wrote:

@zamo-zuan wrote:

@mam98031 wrote:

@bar-29368 wrote:
How can sales tax be included in Gross RECEIPTS if the seller never actually received it?


The IRS defines "Gross receipts" as "The total amounts the organization received from all sources during its annual accounting period, without subtracting any costs or expenses." 

 

https://smallbusiness.chron.com/gross-sales-vs-gross-receipts-25086.html


It's a bit blurry because eBay and the seller are both separate organizations. But wouldn't the part pasted only apply to eBay, and not the actual seller? Since the seller had not received the sales tax portion.


What?  What's "blurry"?  What IRS requires of MP and PP?  Have you never reconciled a PP 1099K?  Or does someone else in the company you work for do that?  All 1099K's report Gross Receipts to IRS as I previously described.

 


Apologies for the confusion. By blurry, I meant the lines between seller's gross and eBay's gross.

 

As in the above post, it was mentioned "How can sales tax be included in Gross RECEIPTS if the seller never actually received it?"

 

The seller never actually receives the tax money. Doesn't that imply that it does not belong on their gross receipt, if they haven't received it? 


Since the sales tax is included in the payment to the Seller, it is part of the seller's gross receipts.  The seller DOES receive the sales tax money.  Granted Ebay immediately pulls the sales tax money, but that does not change the fact that initially it comes into the seller's account, so Ebay is REQUIRED to report it.

 

 


mam98031  •  Volunteer Community Member  •  Buyer/Seller since 1999
Message 173 of 261
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Re: I HAVE SEEN ENOUGH, THANK YOU AND GOOD BYE!

As a new seller (who is currently on Amazon only selling books/DVDs) I am frustrated by the new limits! Only 2 feedback for 5 orders. All items delivered. Still can't list anything new (5 allowed for the month!?). No one to talk to.  I was hearing from a bunch of old timers that eBay cares and listens. Thus far, nothing but frustration. Found a bunch of neat items to sell at local garage sales here in So. Cali. Now it's just sitting collecting dust

Message 174 of 261
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Re: I HAVE SEEN ENOUGH, THANK YOU AND GOOD BYE!


@calibaydeals619 wrote:

As a new seller (who is currently on Amazon only selling books/DVDs) I am frustrated by the new limits! Only 2 feedback for 5 orders. All items delivered. Still can't list anything new (5 allowed for the month!?). No one to talk to.  I was hearing from a bunch of old timers that eBay cares and listens. Thus far, nothing but frustration. Found a bunch of neat items to sell at local garage sales here in So. Cali. Now it's just sitting collecting dust


@calibaydeals619 

These are completely different issues than this thread is about, but maybe I can help a little.

 

Feedback is a voluntary system.  There is no way to force a buyer to leave FB.  Besides doing that would likely backfire and the FB would hurt you far more than help you.  So this is something you just need to get use to.  More will come with time, but it is slow as most buyers just don't leave FB anymore.  Don't make the mistake to try and email asking buyers to post FB.  Let them do it on their own.  Otherwise it may just have the opposite and a harmful effect you weren't bargaining for.

 

Every 30 days, as long as your account is in good standing with Ebay you can ask them to increase your selling limit.  Continue to do that until you are very comfortably above what you think you will ever need.

 

Here are some ways to contact Ebay.

 

https://www.ebay.com/help/home

Drop to the bottom of the page and the email option is there.  Or you can click on the reason for needing assistance and the options for contact will display.  For some of them that could be the ability to call, leave a message for a call back, email or live chat.

 

https://www.ebay.com/sellerhelp

The seller’s help center give you the ability for file for certain types of assistance.

 

https://twitter.com/askebay?lang=en

 

https://www.facebook.com/eBayForBusiness/

 

It's important to be aware of where you post a question on Ebay’s Facebook page.  A comment on one of Ebay’s marketing posts won't be answered, but comments posted directly on Ebay’s page will.

 


mam98031  •  Volunteer Community Member  •  Buyer/Seller since 1999
Message 175 of 261
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Re: I HAVE SEEN ENOUGH, THANK YOU AND GOOD BYE!

Appreciate the follow-up but I am not new to eBay or selling. This account has been open since 2016 and I sell DVDs on Amazon. I feel like eBay has no communication nor empathy and is putting us in a rinse cycle with other newbies. We are selling books + DVDs

Message 176 of 261
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Re: I HAVE SEEN ENOUGH, THANK YOU AND GOOD BYE!


@mam98031 wrote:

@cynthealee2 wrote:

@mam98031 wrote:

@cynthealee2 wrote:

@bar-29368 wrote:
How can sales tax be included in Gross RECEIPTS if the seller never actually received it?


I believe that was Pretty's point.... the sales stats on your seller hub include EVERYTHING... and eBay seems to be using THOSE figures to claim that overall most sellers fees will be going down.


@cynthealee2 

 

Because they are REQUIRED by IRS rules to report it that way.


I get that...

 

My point is and I THINK Pretty's point was that if you use THOSE totals that are on those pie charts and not REAL numbers as you are doing eBay can then claim that most sellers fees are going down...

 

eBay double speak at its finest.

 

*************************************

All the numbers go on my excel sheet and then get handed to the H&R block lady for her to figure out figure out come tax time.

 

My job is to just make sure I record all the numbers in the right slots... her job is to figure out how much IRS is going to send me back 😄  (the whole living under the poverty line thing works wonders when it comes to tax time)


I have never said the fees were going down.  That was a claim by Brian B., not me.  He said "most" sellers would see a decrease in overall fees.  I personally think it will be a FEW that will see decreases, but "most" will not.    I further think for most of us we will see a rather neutral result.

 

But those that resist that idea will not know for sure until they do the math on a months worth of transactions or more.  It's a personal choice.  Some will run the numbers so they can discover the reality of the changes to their business and others won't.  We each just need to do whatever is best for each of us.


Whoa.... I never said YOU said they were going down... reread what I said...

 

My point is and I THINK Pretty's point was that if you use THOSE totals that are on those pie charts and not REAL numbers as you are doing eBay can then claim that most sellers fees are going down...

 

eBay is using one set of numbers and claiming fees will go down...  YOU use REAL numbers and know the numbers aren't going down.

I hate photobucket right now... PS Answers given years ago may or may not be current now, please check with current posters to the boards to see if the information is still relevant.
Message 177 of 261
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Re: I HAVE SEEN ENOUGH, THANK YOU AND GOOD BYE!


@calibaydeals619 wrote:

Appreciate the follow-up but I am not new to eBay or selling. This account has been open since 2016 and I sell DVDs on Amazon. I feel like eBay has no communication nor empathy and is putting us in a rinse cycle with other newbies. We are selling books + DVDs


@calibaydeals619 

 

I only went by what you previously posted.  In that post you did say you were a new seller.  Selling on another site has no bearing whatsoever on your account here or your seller rights.

 

It does not matter how long an account has been opened.  Per the rules of Ebay new sellers or sellers returning after 90+ days of not selling have certain requirements and rules to abide by.  If you haven't contacted Ebay , then you haven't even given them a chance.  I provided some contact info for you in my previous post.  If you need the rules for new sellers, just ask.  It would be good for you to know them so you have fewer surprises.


mam98031  •  Volunteer Community Member  •  Buyer/Seller since 1999
Message 178 of 261
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Re: I HAVE SEEN ENOUGH, THANK YOU AND GOOD BYE!


@cynthealee2 wrote:

@mam98031 wrote:

@cynthealee2 wrote:

@mam98031 wrote:

@cynthealee2 wrote:

@bar-29368 wrote:
How can sales tax be included in Gross RECEIPTS if the seller never actually received it?


I believe that was Pretty's point.... the sales stats on your seller hub include EVERYTHING... and eBay seems to be using THOSE figures to claim that overall most sellers fees will be going down.


@cynthealee2 

 

Because they are REQUIRED by IRS rules to report it that way.


I get that...

 

My point is and I THINK Pretty's point was that if you use THOSE totals that are on those pie charts and not REAL numbers as you are doing eBay can then claim that most sellers fees are going down...

 

eBay double speak at its finest.

 

*************************************

All the numbers go on my excel sheet and then get handed to the H&R block lady for her to figure out figure out come tax time.

 

My job is to just make sure I record all the numbers in the right slots... her job is to figure out how much IRS is going to send me back 😄  (the whole living under the poverty line thing works wonders when it comes to tax time)


I have never said the fees were going down.  That was a claim by Brian B., not me.  He said "most" sellers would see a decrease in overall fees.  I personally think it will be a FEW that will see decreases, but "most" will not.    I further think for most of us we will see a rather neutral result.

 

But those that resist that idea will not know for sure until they do the math on a months worth of transactions or more.  It's a personal choice.  Some will run the numbers so they can discover the reality of the changes to their business and others won't.  We each just need to do whatever is best for each of us.


Whoa.... I never said YOU said they were going down... reread what I said...

 

My point is and I THINK Pretty's point was that if you use THOSE totals that are on those pie charts and not REAL numbers as you are doing eBay can then claim that most sellers fees are going down...

 

eBay is using one set of numbers and claiming fees will go down...  YOU use REAL numbers and know the numbers aren't going down.


It is likely that Ebay is going further than anything we have discussed on the threads much.  There are three areas in which sellers WILL SAVE MONEY.

 

1.  On cancellation.  MP refunds all processing fees because they are going to the Simplified fees.  They only keep the 30 cents.

2.  On Refunds.  MP refunds all processing fees because they are going to the Simplified fees.  They only keep the 30 cents.

3.  And for those sellers that have listings that qualify for TRS+, the discount is calculated on the amount collected for the Simplified Fee, which means that those sellers will get the discount on FVFs on Shipping that we never were allowed before.  On the FVF on sales tax, which was never something we had before as a charge in the first place.  And finally on the money processing fee because all of these things make up the Simplified fee.  These factors will slightly increase the discount from TRS+ listings.

 

These things we haven't even really covered on the threads that I've been on.  We touch on the from time to time, but no real discussion of them as I remember it but likely is something Ebay considers in the Pie chart you referenced.


mam98031  •  Volunteer Community Member  •  Buyer/Seller since 1999
Message 179 of 261
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Re: I HAVE SEEN ENOUGH, THANK YOU AND GOOD BYE!

Anonymous
Not applicable

Ok reading this board is like Alice in Wonderland.😂😂

The bottom line is you run a month ending report after the first of the month.

That would be a report from the first of the month to month ending (30th, 31st, whatever) on ebay and a monthly financial on Pay Pal.  

You then plug those numbers into a Excel spreadsheet that hopefully you have created to get the real picture on expenses, sales and acquisition costs.

I really don't understand how any of you file taxes not knowing what your real numbers are for profit & loss. 🙄

 

Message 180 of 261
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