10-01-2022 03:27 PM
Here's the message I sent the Seller. I so want to leave a neg!!!
"Hi again, I finally received the items today. The problem may be that your warehouse put two very small boxes in a 15" by 13" plastic envelope with no stiffener or padding. The USPS facility in Portland is highly automated and this envelope may have bounced around until someone noticed and it finally got onto the truck for the coast. You may want to speak to your warehouse workers. I am not very happy.
But at least I finally got the items I ordered..."
10-01-2022 03:31 PM
Earlier this summer, I ordered my husband a 2XL button-down Hawaiian shirt. I received it crammed into a 4" x 6" poly mailer. I steamed it... and kept the shirt. I steamed... but didn't leave feedback. 😑
10-01-2022 03:32 PM
And by 'small' boxes I mean 3" x 3" x 3/4"...they could have gotten fifty of these in that envelope. Sheesh.
10-01-2022 03:39 PM
We never know what kind of shipping expertise we will see when a shipment arrives. Some are real head shakers.
10-01-2022 03:53 PM - edited 10-01-2022 03:54 PM
That's the way most of the stuff (off ebay) .....great big boxes that are 2x, 3x the size needed.....Amazon is the worst/WM not far behind. Time is money and just grabbing the same box for any items must be cheaper than try to fit the stuff in a box of reasonable size.
10-01-2022 04:08 PM
The Seller in question has 98.1 positive FB, has sold 2.2 million items, has 21K followers and has 105,459 items listed right now. You would think they would have trained employees.
10-01-2022 04:12 PM
"Earlier this summer, I ordered my husband a 2XL button-down Hawaiian shirt. I received it crammed into a 4" x 6" poly mailer. I steamed it... and kept the shirt. I steamed... but didn't leave feedback. "
I ruined a silk shirt I bought here, stupidly tried to cut the bag open and cut the shirt too. And I was trying to be careful. It was in the bag like a sausage with nothing else. Yup, made me really mad. I also didn't leave FB but I did message the Seller, and never got a reply.
10-01-2022 04:18 PM
Why would you leave a negative for something that happened at the USPS facility. Lots of small items get shipped in large envelopes every day and make it to their destination.
10-01-2022 04:30 PM - edited 10-01-2022 04:30 PM
To confirm, there is nothing wrong with the product but you’re upset that the package took a long time to reach you and you are assuming that it took longer than it should have because the way that it was packaged? You could be right but it’s possible that the delay has nothing to do with the seller or their employees.
How late was the package?
10-01-2022 04:43 PM
No kidding about Walmart. I order a pair of wiper blades. They measured approx. 20”x2"x1”. The box it was shipped in was 24”x18”x16”. Probably could have fit a hundred pairs in there.
10-01-2022 04:50 PM
@redmodelt wrote:Why would you leave a negative for something that happened at the USPS facility. Lots of small items get shipped in large envelopes every day and make it to their destination.
That is a good point you make.
For very small items such as the two 3" X 3" X 3/4" mentioned, I think being in a oversized envelope would actually help prevent the small boxes from being lost. The 15" X 13" envelope seems a little overkill. I may have folded/cut it in half or used something a little smaller like maybe a 9" X 12", but I would not want to send a 3" X 3" on its own.
10-01-2022 05:24 PM
In under an hour, you'd be getting THIS reply from us:
"Dear MoonDoggie. We apologize for the delay in shipping your package. As you know, the USPS is highly automated almost everywhere, but it is always our responsibility to make you, our customer, happy about your purchase. We continue to provide a sustainable, reduced packaging, shipping model which typically results in on-time delivery throughout the system. Again, please accept our apology for the slight delays. As a means of assuring your value to us, please find attached our 50% off coupon for your next purchase. <insert coupon here> Sincerely, Mrs. Happy Seller."
10-01-2022 05:26 PM
I'm glad your items at least weren't broken. I have received fragile items in horrid broken condition just because the seller slipped them into an envelope and shipped. No padding, no newspaper, nothing. It really amazes me how some people don't give such things another thought. Once they hear that 'cha-ching', they seem to lose all cognitive reasoning. Best of luck to you....
10-01-2022 05:36 PM
@moondogblues I wouldn't extrapolate on why it was slow. Trust me on this, in well over 15,000 packages shipped down through the years, I've seen some strange routing! If the items got to you whole and unscathed, I'd call it a wash. If not, then you've got a very good point to complain!
Those mega sellers often don't pay a lot of attention - I almost hate dealing with them.
10-01-2022 06:13 PM
@stephenmorgan wrote:For very small items such as the two 3" X 3" X 3/4" mentioned, I think being in a oversized envelope would actually help prevent the small boxes from being lost. The 15" X 13" envelope seems a little overkill. I may have folded/cut it in half or used something a little smaller like maybe a 9" X 12", but I would not want to send a 3" X 3" on its own.
This is my first thought too. I have a lot of items that could easily fit into a 3"x3"x3" or a 4"x4"x4", but I ship them in a 6"x4"x4" just because I figure there is much less chance of one of those getting lost. Putting two very small boxes into a single larger envelope makes perfect sense to me.