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How to see the offer sent - attempting to respond to a counter offer

I sent an offer to a buyer from the Active Listings >> "Send Offers - Eligible" page. The buyer has countered, but I cannot find what I originally sent. Where do I find this information? I just got off the phone with Ebay and the person was not able to help me. I have looked everywhere. ??

 

 

Message 1 of 7
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How to see the offer sent - attempting to respond to a counter offer

Go to Listing, Active Listing (click on Offers Sent).

Message 2 of 7
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How to see the offer sent - attempting to respond to a counter offer

Thanks. I can get there, but I cannot see the actual $ amount I sent to a buyer to which he is now countering. Ironically, I can see the other items' (the ones where I did not get counteroffer) amounts I sent. 

Message 3 of 7
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How to see the offer sent - attempting to respond to a counter offer

There are several sections under manage offers:

 

Received

Sent

Pending

Completed

 

Then there's a separate section for active offers under Sent to Interested Buyers

 

Your original offer should be found under Completed since it was rejected when the buyer countered.

Message 4 of 7
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How to see the offer sent - attempting to respond to a counter offer

Thanks, but there is nothing there. Weird, right? 

Message 5 of 7
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How to see the offer sent - attempting to respond to a counter offer

I usually click review all offers in the edit menu next to the item in Seller Hub.

On left side of that offers page click on an offer to see the offer activity with that user.

Message 6 of 7
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How to see the offer sent - attempting to respond to a counter offer

That whole section is a disaster!  Send out an offer and get an offer back ??  Terms seem to be used interchangeably?  Also, locks up the listing until the offer expires with no way to manage it ??  Completely confusing!

Message 7 of 7
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