10-21-2024 02:22 PM
I sent an offer to a buyer from the Active Listings >> "Send Offers - Eligible" page. The buyer has countered, but I cannot find what I originally sent. Where do I find this information? I just got off the phone with Ebay and the person was not able to help me. I have looked everywhere. ??
10-21-2024 02:25 PM
Go to Listing, Active Listing (click on Offers Sent).
10-21-2024 02:28 PM
Thanks. I can get there, but I cannot see the actual $ amount I sent to a buyer to which he is now countering. Ironically, I can see the other items' (the ones where I did not get counteroffer) amounts I sent.
10-21-2024 02:33 PM
There are several sections under manage offers:
Received
Sent
Pending
Completed
Then there's a separate section for active offers under Sent to Interested Buyers
Your original offer should be found under Completed since it was rejected when the buyer countered.
10-21-2024 02:54 PM
Thanks, but there is nothing there. Weird, right?
10-21-2024 04:22 PM
I usually click review all offers in the edit menu next to the item in Seller Hub.
On left side of that offers page click on an offer to see the offer activity with that user.
10-22-2024 05:32 AM
That whole section is a disaster! Send out an offer and get an offer back ?? Terms seem to be used interchangeably? Also, locks up the listing until the offer expires with no way to manage it ?? Completely confusing!