Selling

Forum Posts

Sorted by:

Community Team Question Cyber 5 Marketing Plans

devon@ebay In keeping with Holiday tradition, and with Black Friday less than a week away, I'm here asking my usual questions: Will ebay give us some info about their Cyber 5 marketing plans? Is there any way the average ebay seller can make himself ...

Help!

Buyer is claiming item was damaged during shipping, but said in messages that they damaged and “opened the box the rest of the way”, and is now requesting refund for shipping because item wasn’t “packaged correctly”

Late Shipping Defect for Veteran's Day - Request for removal

Just a heads up - I received a late shipping defect for an item that sold the Saturday before Veteran's Day (Monday November 11). It was shipped out on Tuesday, the next business day. (I offer 1 day handling time.) I requested the defect be removed a...

Buyer with brand new account zero rating high price item purchase

I've been scammed before and it took exhaustive documentation on my part to show the buyer was lying but eBay agreed. Buyer just got their money via paypal so I lost. So yeah buyer is always right. One can't stop buyers with zero rating I understand ...

Resolved! How do sellers offer carts for their customers to use?

A few times, a customer wants to buy several items, then have me combine shipping. But they will tell me I have no cart to offer. Is this something I need to establish - set up? They will usually pay for the items and then I have to refund shipping. ...

Buyer No Longer A Registered User, Should I Send The Item?

Today a buyer with a feedback of 1 bought a $10 game off me. I started the shipping process a few hours after the purchase. I always message the buyer thanking them and letting them know when I will drop their item off at the post office. I was unabl...

Resolved! Return "Should" have already been delivered... but it hasn't been?

Weird situation, I don't think I really need advice but just wanted to share. We have a return being sent back from Alaska to us in Florida, and it's currently in Seattle (so still the opposite side of the country), but the customer messaged us to as...

Contact Information Sharing Policy

Today and yesterday Ebay send me notes and end two auction with reason : Contact Information Sharing Policy.I was not share any information. This auction doesn't have any watchers and viewers. It is in constant circle 8 time period. Do you have simil...

Not a question, just a rant

I’m in the process of selling my collection of Hallmark and Enesco Christmas ornaments. Last week I had a sale which the address was one of those freight forwarders in Delaware. I had a real bad feeling about it but proceeded with shipping. Yesterday...

Resolved! sometimes I dont get an option to sendan offer on a watched item

when someone put a watch on one of my listings Id get an option to send an offerlately this doesnt happen all the time like it used tosometimes theres the option other times notis this something new with ebay

Help

I do not know what to do to get my drafts listed

deleting an item

How do I delete an item?

Any sellers not receiving emails notifying you that you had a sale? Not even a Cha-Ching from app.

eBay has some deep communication issues.

NO SALES!!! EVERY MONTH I GET 6-9 DAYS OF NO SALES IN A ROW!

NO SALES, NO WATCHERS, NO VIEWS, NO OFFERS! THIS HAPPENS EVERY MONTH FOR 6-9 DAYS STRAIGHT AND MY IMPRESSIONS SHOOT UP TO 10 MILLION FROM 4 MILLION... 2 STORES WITH ZERO SALES AND LISTING DAILY! ALL DATA SHOWN IS DIFFERENT ON THE APP TO DESKTOP! ITS ...