Hello, a buyer made an offer and I came back with a counter offer and also offered free shipping. How can I remove the shipping amount from the listing?
Shipping price is ‘nonnegotiable’ with best offers per eBay policy. Offers/counteroffers should involve the item price only … since whatever shipping cost is in the listing will be added on the accepted offer/counteroffer automatically.
I wouldn’t try to change policy. Adjust your counteroffer instead.
I believe you can't make a change to shipping while there is an active offer. What I would do is lower the offer so the offer price is equal to the original price minus the shipping (and add comment saying so for buyer). Otherwise, you can adjust the invoice (if eBay doesn't force immediate payment) or give a credit after the fact.
Hello, a buyer made an offer and I came back with a counter offer and also offered free shipping. How can I remove the shipping amount from the listing?
in case you can't find how to send the invoice, here is the link to do so >
Shipping price is ‘nonnegotiable’ with best offers per eBay policy. Offers/counteroffers should involve the item price only … since whatever shipping cost is in the listing will be added on the accepted offer/counteroffer automatically.
I wouldn’t try to change policy. Adjust your counteroffer instead.
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