The eBay Community

Is it against TOS for a Seller to send papers telling me to next time buy directly from their site?

I recently ordered something and wrapped around the bottle was a thank you for your order sheet. On the sheet its self advertisement telling me to next time buy directly from their website for it to be cheaper, is that ok?

Please help “your account is currently limited”

Hi, This issue has been ongoing for years. I used to sell multiple items on eBay and everything was going great. At the time, I had a friend—based outside the U.S.—who helped me manage the account and listings. One day, eBay restricted my account, an...

Item never arrived and there's no longer a record of it, so I'm desperate to reach an agent.

The item I purchased 23 days ago hasn't arrived, and when I go to my account, there's no record of it. When I try to reach an agent, I'm completely blocked by inappropriate choices that are supposed to lead me there. Can someone help me with a trick ...

Tracking page in App not linking to carrier tracking website

Hi When selling items my app used to allow me to go in to the tracking details page and tap the tracking number to take me to delivery company's website. Now I tap it and it does nothing. Doesn't matter which provider it is Evri, Royal Mail etc. Trie...

Resolved! Coming & already here: a tariff surcharge

Yes, companies are putting the burden directly on consumers.US companies are adding tariff surcharges to bills due to trade tensions.Key takeawaysIn response to ongoing trade tensions, several US companies are now adding tariff surcharges to customer...