Seller News: May 2025
Catch up on the latest updates focusing on trust and optimization.
Community Activity
Subject: Strong Complaint Regarding Recent New Balance Purchases and Seller Behavior
Subject: Strong Complaint Regarding Recent New Balance Purchases and Seller BehaviorDear eBay Customer Service,I am writing to express my deep dissatisfaction with my recent experiences purchasing New Balance sneakers on eBay.For my previous purchase...
USPS scan sheet error
What I seen and clicked then got unauthorized message.SCAN formsGet labels in bulkSCAN formsHelpSeller Hub If you're ready to send off your USPS packages, generate and print your SCAN forms on this page.The labels you've bought in Bulk Shipping have ...
Item sent through the International Shipping program isn't moving?
About a month ago, I sold an item from the United States to a customer based in South Africa. I chose to use ebay's International Shipping program, which gave an estimated delivery date of April 29-May 12. I put the item in the mail on April 14; it a...
Shipping Label Overcharge?
While reviewing my recent transactions, I noticed the shipping price a buyer paid is much lower than what I paid for the label. Please see attached screen grabs (original listing + order details). The buyer paid only $4.84 compared the the $10.21 I p...
Inflating shipping charges with handling fees
Are sellers allowed to inflate shipping charges for their handling fees (bags, tissue paper, tape etc) ? I am seeing this all the time now, and after 26 years didn't know if it's allowed. i.e. shirt price is 5.99 and shipping 4.80... "total shipping ...
Fraudulent purchases sent to a fake/different address
Hi, hope I can get some clarification here! I had two items (two iPad for excess of 900 dollars each) purchased that were NOT authorized by me, and I need to know how to progress, if I can at all. I had two credit cards on file with my eBay account (...
Resolved! Problem with buyer over missing piece
I sold a small china figurine of the king of hearts, Walt Disney classic collection, new in box, never taken out.Buyer states it did not contain the wand in the king’s hand. I apologized and told her to please return for full refund including return ...
How to reach Tech Support, while phone calling isn't possible?
Hello everyone, Suppose, this message can reach to Ebay support staff, - I can't get way to contact them. Meanwhile, I've got a message that my account is blocked. Well, some actions may look strange for automated system -1. I bought an items for cou...
Never received funds from a sale
I have called numerous times and they tell me they will send the funds. They never did. I absolutely don't know what to do!The item was a baseball card that was sent in a plain envelope with just stamps. No tracking. The buyer received the card and l...
