10-29-2018 05:15 AM
Hi everyone,
I own a retail store where we sell vapes and other related items. We are within out states laws and obtained all the proper licensing ect.
Ebay recently has allowed pre approved sellers to sell products on ebay that were not allowed in the past. My account has been hit a few times with policy issues. Yet ebay has been allowing the same accounts with ebay stores to continue selling without issue.
Now that ebay is starting to allow sellers like myself to utilize the site again why cant they allow a process to become a pre approved seller for vape products.
I spoke to an ebay rep recently and they told me that they are not accepting any sellers into the program.
WHEN WILL THIS BE FAIR TO THE REST OF THE COMMUNITY. ALLOWING BIG COMPANYS TO SELL ON A SPECIFIC CATAGORY WHILE YOU SHUT ALL OTHERS OUT? HOW IS THAT FAIR?
EBAY please fix this. It should be fair for everyone.
Thanks.
10-29-2018 06:14 AM
You might to try contact ebay reps on the Ebay for Business Facebook page.......they may be better able to either explain or try to get you into the program.........
10-29-2018 07:27 AM - edited 10-29-2018 07:27 AM
Just a note. Amazon has gated categories. They don't allow any new sellers into these. So Ebay is not alone in this.
10-29-2018 08:44 AM
You have to be pre-approved. Not sure how you would go about doing this.
The actual policy is below, and it looks like a lot of hoop jumping is involved - age verification upon delivery? Not sure how you would even do this unless sent some sort of signed restricted delivery.
https://www.ebay.com/help/policies/prohibited-restricted-items/tobacco-policy?id=4273
E-Cigarettes
Selling e-cigarettes on eBay
Generally, e-cigarettes may not be sold on eBay. However, we do allow certain pre-approved sellers to list e-cigarettes, Electronic Nicotine Delivery Systems (ENDS), and e-liquids on the US eBay website (eBay.com) provided they follow federal, state, local, and other applicable laws and regulations. This policy is applicable to those approved sellers, and buyers who transact with them.
Approved e-cigarette sellers
Pre-approved sellers must comply with the following requirements:
E-cigarette buyers
In order to purchase e-cigarettes, ENDS, or e-liquids from pre-approved sellers, buyers must meet the following requirements:
Requirements for e-cigarette transactions on eBay
Be sure to meet all the following terms and conditions when buying or selling e-cigarettes, ENDS, or e-liquids on eBay. These terms and conditions may change over time and it is your responsibility to visit these pages to see if and how it may have changed, so that you can remain compliant.
10-29-2018 08:54 AM
If Sweet-Tea's reply still leaves questions - have your company's legal team contact eBay. Info is under the ABOUT link at the bottom of the page. Use the San Jose llocation.
10-29-2018 08:57 AM
@southern*sweet*tea wrote:You have to be pre-approved. Not sure how you would go about doing this.
The actual policy is below, and it looks like a lot of hoop jumping is involved - age verification upon delivery? Not sure how you would even do this unless sent some sort of signed restricted delivery.
Most carriers offer a choice between signature required and adult signature required.
10-29-2018 09:08 AM
10-05-2019 06:40 AM
A couple of weeks ago I bought 3 vape products on eBay from three different sellers. One didn't appear to be a store. Today thee is only 1 listing for a vape device. All the listings I bought from have been removed from the site. There are plenty of other places to buy these products. Amazon doesn't sell them either.
10-05-2019 09:23 AM
Hi everyone,
Due to the length of time that has passed since this thread began, we have locked it from future replies. If this is still an issue that warrants discussion, don't hesitate to begin a new thread here.
Thanks.