How to Make Certain Buyer Receives a Strike for Non-Payment? E-Bay has Changed this UP again!

[katzrul15]

Received offer from Buyer.

18 minutes after I "accept" the offer, I get an email from e-Bay (not the Buyer), stating that the Buyer wishes to cancel the order now.

E-Mail from e-Bay says I only have until 9/25 to respond.  What?  So I cannot let the NPB process play out and cancel after the 4th day of non-payment from the Buyer?

This is SO messed up.  I think the Buyer deserves the strike.  How do we as Sellers make this happen with this "new" change???  

[buyselljack2016]

Don't think it is possible. Even before the new process, if the request was done in time, then just like the rest of the world, there is no NPB strike.

[katzrul15]

Here is the email

[katzrul15]

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@buyselljack2016 wrote:

Don't think it is possible. Even before the new process, if the request was done in time, then just like the rest of the world, there is no NPB strike.

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That is the biggest bunch of hooey.  This is an idiot Buyer who made an offer (no one forced him) and I accepted the offer and 18 min after I accepted the offer, I get the email from e-Bay.

This is such a messed up site.  Buyer deserves a strike and as a Seller, I should be able to let it time out for non-payment and be protected from FB, etc.

If I agree to the cancellation, the Buyer can still leave FB.  SO very messed up.

[buyselljack2016]

Yup, your time, and effort was wasted, but we all know that eBay is trying to never offend a buyer.

The no NPB strike for the buyer that request to cancel in the "golden hour" was in effect quite a while before the new 4 day deal.

eBay trying to be more like the rest of the world. I can cancel my Wally order, my Amazon order, and .......................

I know that's a bit different, but no penalty for doing it.

[mtgraves7984]

With a UI cancellation, no feedback can be left, right? So... can you respond to the buyer (by Sept. 25th) that you received the request, but will make a decision and react if still unpaid after 96 hours? Just thinking outside the box...

[joliztoyco]

In a "perfect" Ebay world, that "commit to buy" would mean something. But it doesn't mean a whole lot anymore.
You are out no money or your merchandise. Which is a whole lot better than getting scammed. Put the clown on your BBL and sell it again. Good luck.

[katzrul15]

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@mtgraves7984 wrote:

With a UI cancellation, no feedback can be left, right? So... can you respond to the buyer (by Sept. 25th) that you received the request, but will make a decision and react if still unpaid after 96 hours? Just thinking outside the box...

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Yes - Unpaid that times out after 4 days, Buyer gets a NPB strike and no FB can be left.

If I "agree" to the cancellation (e-Bay is only giving me until the 25th and 4 days would be after midnight on the 26th), Buyer can still leave FB.

Unfortunately, this is not a Buyer reaching out to me - this is e-Bay reaching out to me.  Must be what you *see* as a Seller now when the Buyer clicks the "cancellation" button??

Wonder what happens if I do not agree to the "cancellation" by the 25th?  E-Bay does it for him?

As a Seller, Buyers should be held accountable for their orders.  This was an "offer" that he made and we immediately responded to.  

They SO need to get payment sources on file for "offers" so that the Buyer is charged immediately.  Total bull-hockey that they are not.

AND I do not DO offers, e-Bay has ADDED them back on recently to all sorts of listings.  SO frustating there also.  LOL

[buyselljack2016]

You have already stressed too much about it.

Walk away, let it play out.  Have some pie.

As I understand it, nothing happens, except maybe the buyer panics, pays, gets item, opens a return. (perhaps remorse, perhaps INAD

If you cancel you can relist.

[katzrul15]

This is me being sad that my Buyer (who *deserves* a strike and will not get one) gets to just cancel with no consequences.

@buyselljack2016 Did you say PIE?  lol

[threelittlelambs]

I was under the impression that a buyer who didn't pay, could not leave feedback period! If this is wrong, please post a link to where it says they can still leave feedback. Thanks!

[stephenmorgan]

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@katzrul15 wrote:

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Wonder what happens if I do not agree to the "cancellation" by the 25th?  E-Bay does it for him?

That happened to me a while ago.  I did not react quick enough so eBay canceled the transaction on buyers behalf.  I suppose if eBay would have seen I had shipped the item by a Tracking Number being posted, then they would not have canceled the order.

[albertabrightalberta]

And this part of that message makes no sense: 

First: "if you've already shipped the order, you don't need to cancel it. Just let us know." 

Then: "You don't need to issue a refund because the buyer hasn't paid for the order yet." 

Wouldn't their "automated message" know that if you haven't been paid, you didn't ship? 

[eunster1313]

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@katzrul15 wrote:

This is me being sad that my Buyer (who *deserves* a strike and will not get one) gets to just cancel with no consequences.

@buyselljack2016 Did you say PIE?  lol

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A (request) from a buyer from a legal standpoint = Dear seller do you mutually agree

to breach the legally binding contract that we have both signed.

eBay doesn't get involved with the legal transfer of ownership between buyers and

sellers that's why you have the legally binding contract.

Breaching a legally binding contract is against the law so eBay cant force you to do

that so that why it is a (only a request) to do so. I personally would just wait and give

them the UPI.

User Agreement

https://www.ebay.com/help/policies/member-behaviour-policies/user-agreement?id=4259 

[simply-the-best-for-you]

Isn't this the 1 hour cancellation time period?  Maybe I'm misunderstanding, but if it is, that's been around for a few years at least.  I don't like it, but it's not new.