How long does buyer have to lay before I can cancel and relist?

[sabrasha]

Hi,

No response or payment from a buyer who won a bid on a item I sold. I am  in need of the funds. Can I just cancel the order and relist?

[nobody*s_perfect]

4 full days.  Here is the Help page about what to do if a buyer doesn't pay:

https://www.ebay.com/help/selling/getting-paid/resolving-unpaid-items-buyers?id=4137 

[ckimodog]

@sabrasha 

You have to wait 4 days.  On day 5 cancel citing non payment and make sure you block this person from doing it to you again.  

If you are in need of funds, you should list your items at a fixed buy it now price with immediate payment required checked off.  NO best offers either or you will continue to be hounded by these types who won't pay you. 

I stopped using auction style payments years ago and now when I have a sale I always get paid.

Good luck. 

[714ricki]

At 4 days you can trigger a non-paying buyer for the transaction. 

[johnrj1226]

If you are looking for  quicker payment, try using fixed price listings with optional immediate payment required vs auctions style. 

https://www.ebay.com/help/creating-managing-listings/listings/immediate-payment-works/selling?id=415...

The rumor mill  says eBay is working on a similar program for auctions style.  But  ya' have to "wait and see".

[vintagepl]

If there has been no communication & you feel you will not be getting paid, I would go ahead & relist it, you can always cancel it if the buyer comes through. It is taking a chance but I have done this before & sure enough, buyer never paid.

[mam98031]

96 hours from the time they purchase the item.  If they haven't paid after that, you are free to file a cancelation for non payment.  So if the buyer purchased something from you on Monday at noon, you can file the cancellation on Friday at 12:01PM.

[theteamsetguy]

I would not do that. If you re-list and a new buyers it. In the meantime the original buyer pays for it you will have to cancel one of the orders and take a defect on seller account.

Get to many defects and it could end you career as a eBay seller permanently or end paying higher final value fees for not meeting service metrics.

There could be a very good reason why someone hasn’t paid. They are sick unexpectedly and in the hospital just like I was recently. Have unexpected family emergency death in the family. I don’t sell by auction very often because most buyers including myself don’t prefer auctions because you have to wait for auctions to end. 
Also, I have bid on items and forgot about them because I was on vacation. When I on vacation like many others I don’t worry about anything else. I’m on vacation to relax and get away from everyday life.

l personally am very patient with slow pays. I find that most, buyers will eventually pay. I don’t remember when the last time I had to cancel someone for not paying.

[ms.rodriguez*]

Bad advice, do not do this.  Sometimes they do pay.  And sometimes you sell it and of course, the first buyer will repay.    This is taking a chance and of course, if the item sells and you have 2 paying customers and 1 item, you will have earned a defect for having to refund one buyer.

Wait 96 hours and then cancel .  That is 4 days exactly counting from the time that the ad ended.  

[mam98031]

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@vintagepl wrote:

If there has been no communication & you feel you will not be getting paid, I would go ahead & relist it, you can always cancel it if the buyer comes through. It is taking a chance but I have done this before & sure enough, buyer never paid.

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I agree with the others.  This is an unnecessary risk and can cause harm to the health of a selling account.  

Lets just say you do it this way.  Then you sell the item to another buyer, they pay, then your first buyer pays.  Now you have one item with two different buyers.  You have to cancel one of those transaction and you ONLY proper choice is because you are out of stock, that gives you a defect on your selling account.

Or lets say you ran it as an auction.  You get a bid on it, but then your original buyer pays.  You then have to go and cancel the bid on the listing that the new buyer gave you.  Ebay frowns on that too and may charge you the FVFs on the sale anyway.

Just not a good idea to handle it this way.  It is far safer and within the rules to wait 96 hours, if no payment then cancel it for non payment.  Then you are free and clear to list the item again.

[johnrj1226]

@vintagepl 

Not  sound advise.  There always is a "FIRST TIME"  then you are SOL.

[vintagepl]

ugh, knew I would be lambasted for my comment. Never said it was sound advise, or that I recommend it, it just has worked for me in the past, thats all. Maybe I was just lucky. I don't do it very often, luckily I'm not in NEED of the funds right away, however I do remember in younger days being in NEED, I sympathize.  I would also like to point out that I have had non paying buyers & once they received the case being filed message have paid up at the very last moment. 

[soh.maryl]

You were not "lambasted".  As was pointed out by others, that idea could lead to all kinds of bad consequences for the OP.  

And now you admit that it was not sound advice and that you wouldn't necessarily recommend it? It seems like the OP was probably looking for sound advice that would be recommended as a good idea. 

[mam98031]

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@vintagepl wrote:

ugh, knew I would be lambasted for my comment. Never said it was sound advise, or that I recommend it, it just has worked for me in the past, thats all. Maybe I was just lucky. I don't do it very often, luckily I'm not in NEED of the funds right away, however I do remember in younger days being in NEED, I sympathize.  I would also like to point out that I have had non paying buyers & once they received the case being filed message have paid up at the very last moment. 

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The problem with that is when you post something like that on a public thread, others will read it and because of your experience may take it to heart and follow your lead.  Which can of course lead to getting their account into real trouble and potentially cause them financial harm.

Words to mean something.  What we say does mean something.

"

I would also like to point out that I have had non paying buyers & once they received the case being filed message have paid up at the very last moment. "  We do NOT file cases anymore.  We haven't for awhile now.  A case is not needed to close out a transactions with a non paying buyers.  It is much easier and faster now.  After 96 hours from their purchase, if they don't pay you can cancel the transaction for non payment.  Then you are free to move on.  List it and sell it again or do whatever it is you want with the item.