Been selling on ebay since 2011. Have run a fairly successful store in that time.
Over the Labor Day weekend, we put our store on vacation but allowed buyers to continue to purcahse items. Then a few months later, we lost our Top Rated status because apparently being on vacation for a few days meant we didn't meet our 1-day handling times, so our on-time shipping rate fell below 95 percent (didn't that used to be 90 percent) ?
So anyways, we're no longer Top Rated. So now for the Thanksgiving weekend, to avoid this happening again since we're really close to getting that status back, we put the store on vacation but this time checked the box that says buyers can't buy anything while we're on vacation. Which, we didn't really want to lose a day and a half of sales, but figured it was better than the alternative of staying below 95 percent on-time shipping.
So since we'll be back to shipping stuff on Monday, we took the store off of vacation mode early this morning. After a few hours, a mere 6 of our 99 items for sale showed back up in our store and in the search results. Now, more than 10 hours later, that number is up to only 14 out of 99.
My question is, how long does it take for every item in the store to become searchable again once the store is returned from vacation? And just as a gripe, I think it is absolutely ridiculous that we can't close the store down a few days a year without being punished by ebay for it.
