How is feedback calculated?

[tommy50607]

I have seen acounts with 100% feedback and negative ratings and also new acount with a few sales and 1 negative rating and like 96% feedback. How is it calculated? I have a seller acount with 36 ratings and 100% feedback, if I get one negative feedback, what will my rating be?

[divwido]

If you look at your feedback you will  see the line How is feedback calculated right under it

[takikawa4]

Feedback ratings only take the last 12 months into account. Divide the number of negs by the total number of feedback, multiply by 100 and you get the percentage.

If you currently have 36 positives and then get a neg, it would be: 1/37*100=2.7%. So your new rating would be 97.3%.

[tommy50607]

Some of my positive feedback is older than 1 year, do I take that into acount when doing calculations?

[partial*eclipse]

Your feedback percentage is based on feedback received within the past 12 months.

[tommy50607]

Is there an easy way to see how many of my ratings are from the last year?

[slippinjimmy]

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wrote:

Is there an easy way to see how many of my ratings are from the last year?

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Yes! Look at your feedback page!

[thatsallfolks]

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wrote:

Is there an easy way to see how many of my ratings are from the last year?

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As you were told in the first reply:

If you look at your feedback you will see the line How is feedback calculated right under it.

That will show you how many are being used in the calculation.

[muttlymob]

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wrote:

Is there an easy way to see how many of my ratings are from the last year?

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From the feedback profile of the account you are posting with -

Easy enough?

[partial*eclipse]

But even easier and as divwido tried to point out in the very first reply):

This will show you whether eBay is counting every feedback vs not counting the feedback received for multiple transactions ith the same member in one week.

[southern*sweet*tea]

Click the "?" next to recent feedback ratings

Feedback is calculated by percentages on a 12 month period.  A seller who has received 1000 positive feedbacks and 1 negative feedback in a 12 month period will still show as 100%, because the feedback is rounded UP to 100% because their actual feedback would be 99.99%.

A seller who has received 100 positive and 1 negative feedback in 12 months would be at 99.1% (I hope my math is right lol)

If you have 36 positive and one negative feedback in a 12 month period, your feedback rating would be 97.3 %

Or you can just look at whatever these other fine folks have posted in the time it took me to type out this mess of mine lol 

[tommy50607]

It looks like I only have 8 feedbacks in 12 months. What would it be if I get one negative rating? I tried doing the calculation but it gave me a weird number. Also  what happens after 12 months? Does it reset itself to 100% feedback?

[southern*sweet*tea]

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wrote:

It looks like I only have 8 feedbacks in 12 months. What would it be if I get one negative rating? I tried doing the calculation but it gave me a weird number. Also  what happens after 12 months? Does it reset itself to 100% feedback?

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It depends. If you don't use it, it will drop to zero percent.  Here's a screenshot of one of my IDs. I haven't used it in several years.  The actual feedback COUNT will always stay.

Seven positives and one negative would be 87.5%

[tommy50607]

I said 8 not 7, so what would it be?

[slippinjimmy]

I give up!!!!!!!!!!!!