How do you get to chat or talk to someone at eBay about a problem

[moecurt]

I listed five things for 5-day auction, one promoted. They're now remained 2 days and 4 hours on the listings, and they still have not been displayed on eBay.  How do I get my money back for the promoted listing. Does anyone know how to actually speak or chat with somebody at eBay

[fashunu4eeuh]

To reach customer service, try one of the Help & Contact links found on most eBay pages, then follow the prompts.