07-12-2022 07:10 AM
if he bought two items and he paid full price before I could send him a offer. Thanks
07-12-2022 07:14 AM - edited 07-12-2022 07:14 AM
If the buyer has already paid, you don't need to deduct $10 from the sale... it's closed. You need to issue a partial refund.
Seller Hub/Orders/Paid and shipped. Find the order and tick the drop-down menu to the left and select 'Send refund'.
Enter the $10 amount, confirm and submit. Easy peasy. Good luck.
07-12-2022 07:22 AM
I can't find the drop down menu to the left,
07-12-2022 07:25 AM
found it. thanks alot
07-12-2022 07:32 AM