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How do I cancel a sale at the buyer's request. Help!

This is information lost in my mental archives.  Please help.

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How do I cancel a sale at the buyer's request. Help!

I found my answer in the Resolution Center. Sorry I wasted the space. My apologies.

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How do I cancel a sale at the buyer's request. Help!

I found my answer in the Resolution Center. Sorry I wasted the space. My apologies.
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