How can I protect myself from a potential chargeback?

[bum_bandit]

Hello, so I've recently sold a computer to someone that is now reselling it on ebay a few days after receiving it. You may ask, well what's the problem with that? The thing is, I know for a fact the chances of him making any kind of profit off reselling is slim to none which removes one of the potential incentives on reselling it. Another reason could be that he'll end up making a chargeback through his financial institution later to get his money back when buying the computer off me, along with making money by reselling it. This is me being skeptical, but I rather be safe than sorry. Is there any procedure that I can do which would protect me in case worse comes to worse and the individual ends up making a chargeback through his bank months later? 

Thanks

[disneyshopper]

A charge back should be the last thing the buyer does.  First, he would file a dispute with ebay.  If that doesn't work out, then he files with Paypal.  The last resort is a charge back with his credit card company.

[downunder-61]

Not if he is planning on the chargeback to scam as the OP is wondering.

eBay can not prevent the buyer from claiming a chargeback at any time they choose to.

OP I would take note of item number, take screen shots, is there any way you can see a model or serial number in the sellers pic's.

Do anything you can think of to be able to prove this was indeed a PC delivered by you.

[inhawaii]

Pray. Other than that, good service goes a long way. But any customer can file a chargeback for any reason, true or false.  That's like saying how can i protect myself from dishonest buyers.  You can't.

Good luck and stay safe. 

[bum_bandit]

Yes, he posted a picture of the computers serial # and makes it very evident that it's the exact same product. 

I just can't understand as to why a rational individual would want to resell a product they just received if they can't make a profit off it. It just makes me very skeptical that this buyer will end up making a chargeback in a couple of months. I really hope this won't be the case but I want to be as safe as possible as the transaction was worth a good amount of money 

[bum_bandit]

Yes, but what if the buyer intentionally waits past 60 days to file a chargeback through their institution instead? Also, I receive payments straight to the bank account so paypal isn't involved in the transaction 

[itscalledapostingid]

Maybe he decided he did not like it or found a better one then decided to sell it to get most of his money back instead of burdening you with a return. Rational people do things like that sometimes.

[downunder-61]

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@bum_bandit wrote:

Yes, but what if the buyer intentionally waits past 60 days to file a chargeback through their institution instead? Also, I receive payments straight to the bank account so paypal isn't involved in the transaction 

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No need to wait, his financial institution that provides his credit card has nothing to do with eBay or their protocol.

Hopefully it is as crazystuff mentioned, he is just reselling coz he doesn't like it ?? One can hope.

You obviously have the buyers address, so you get all the evidence you can together and you could file a Police Fraud Report should a chargeback be made.

[simba6]

Not really. Never sell an item you can't afford to lose. 

[bum_bandit]

Thank you very much for all the responses, I'll document all the listings in case worse comes to worse. 

The good news is that Ebay now apparently takes over the role of paypal handling disputes past 60 days if you get paid straight to your bank account. At least in this case they'll have all the listings as proof in case a problem ever arises. Hopefully nothing bad will come out of this. 

[katzrul15]

Another reason could be that he'll end up making a chargeback through his financial institution later to get his money back when buying the computer off me, along with making money by reselling it

Honestly never thought of this scenario before.  Criminal mastermind, I am not.

E-bay doesn't keep the pix on a listing once concluded forever.  Do screen shots and capture the pictures.

Do you have a buying ID where you could email to inquire about the computer, etc?  (Hopefully he took his own pix and did not just re-use yours).  (How long have you had it?  Why are you selling it?  Anything wrong with it?  Tested and working?)

Takes all the fun out of any nice sale.  Fingers crossed for you.

[kensgiftshop]

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@bum_bandit wrote:

Yes, but what if the buyer intentionally waits past 60 days to file a chargeback through their institution instead? Also, I receive payments straight to the bank account so paypal isn't involved in the transaction 

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Buyer could have paid with Pay Pal though and they can file a claim for 180 days.

[whattheactualfox]

Just to save you the trouble. If you feel like he's going to dispute or chargeback I wouldn't even bother selling to him. Or at all, if its the case. Ebay has its positives and negatives

[katzrul15]

@panda.....OP unfortunately already sold to this guy, who is now immediately selling it on e-Bay after recent receipt, so unfortunately, Elvis has left the building....... (pointing out nicely Mr Panda....today has been the day for posting mis-fires so no harm meant)

[vintagecraze50]

If people were constantly afraid to sell stuff here becuase of POTENTIAL chargebacks then nobody would risk selling here at all. Chargebacks are extremely difficult unless they are the unauthorized charge ones’s and they are usually resolved in the sellers favor here. Any other types of chargebacks are nearly impossible to fight without the right supporting evidence. They can be won but they are a pain in the behind, and take forever to resolve.