How can I issue a partial refund for combined shipping

[yellowtaxi24]

How can I issue a partial refund for combined shipping?

[fbusoni]

I do this all the time.  Buyer messages me to ask about refund.

I tell the buyer that I will refund them a given amount once the transaction processes.  

Once payment comes through, I go to orders, click on the drop down menu next to the item in question, and select "refund buyer."

For reason I select "shipping adjustment."

It processes in a few minutes and for me has worked flawlessly.

[chevymontecarlo88]

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@yellowtaxi24 wrote:

How can I issue a partial refund for combined shipping?

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Issuing a refund

You can issue full or partial refunds for items in Seller Hub or My eBay up to 90 days after the original transaction. Here's how:

1. Find the order in Seller Hub - opens in new window or tab or My eBay Orders - opens in new window or tab.
2. From the dropdown menu, select Send refund.
3. Choose a reason for the refund.
4. Specify a refund amount for the item or for the order.
5. Enter the refund amount, and select Send refund.

You'll get an email confirming that the refund has been initiated, and another email once the refund is complete. The refunded amount will appear in your order details. You can refund up to 100% of the transaction.

If you're issuing a partial refund for an order, the amount will be split proportionally across each item in the order.