08-15-2021 10:34 AM
Hey Guys,
Just found out that ebay has this public forum to help sellers, so i figured i would jump on the opportunity! I am a new eBay seller and have been trying to sell things for about a month now. Things have been moving extremely slow for me. After some research, i have come to find out that feedback seems to be very important for credibility. Do you guys have any suggestions as to how i can get feeback faster?
I've seen people say order cheap products, and those bigger stores will leave you feedback, but how do you know if they will for sure or not? I've ordered from a bigger store and didn't get any feedback.
See i told yall im a newbie (LOL!!) If anybody has any advice for me, anything would help
Thanks!
08-15-2021 10:39 AM
Buy stuff that you need, using this account. Feedback, its just feedback. As far as sales, they tend to dip during the summer months. But they will pick up in the next couple of weeks.
08-15-2021 10:41 AM
@ty7224
Feedback is a voluntary activity. NEVER ask a buyer for it. It does not count for anything anymore as to your seller metrics. Leave it for others and occasionally you will get some in return.
Buyer feedback is the least informative on the surface. All buyer IDs have a 100% rating whether they be great trading partners or the biggest scammers on the site. The feedback they leave for others is more informative, but the best creeps don't leave negs.
Never be a 'slave' to the red donut review. After 20+ years, that is the best advice I can offer. In all things eBay, feedback is going to be the LEAST your worries.
08-15-2021 10:54 AM
Hi, i hear you. Today’s shoppers are less likely to leave feedback, and that is tough on new sellers.
If you want to be sure the seller you buy from leaves feedback, check his “Left For Others” on his feedback page. That will show you if he is leaving it regularly for his buyers.
The “Left For Others” tab is directly under the Detailed Seller Ratings.
Good luck to you. Don’t be discouraged—sales should pick up soon.
08-15-2021 10:58 AM
@ty7224 wrote:I've seen people say order cheap products, and those bigger stores will leave you feedback . . .
I don't know who your "sources" are for that information, but it's useless.
Potential buyers can see whether your feedback ratings are from your purchases or from your sales. When I look at a seller's feedback, I always check the feedback they've received as as seller--their feedback as a buyer means nothing to me. You could have 1,000 feedback ratings as a buyer (which would all positive of course) and that would mean nothing whatsoever to me.
Beware when taking "advice" from randos on the internet.
08-15-2021 11:06 AM
Great advice. Thank you! Would you say this is going to be something that just takes time to get a lot of traffic moving into my store? What would you say the most important thing i should worry about be?
08-15-2021 11:16 AM
08-15-2021 11:35 AM
@ty7224 wrote:Hey Guys,
Just found out that ebay has this public forum to help sellers, so i figured i would jump on the opportunity! I am a new eBay seller and have been trying to sell things for about a month now. Things have been moving extremely slow for me. After some research, i have come to find out that feedback seems to be very important for credibility. Do you guys have any suggestions as to how i can get feeback faster?
I've seen people say order cheap products, and those bigger stores will leave you feedback, but how do you know if they will for sure or not? I've ordered from a bigger store and didn't get any feedback.
See i told yall im a newbie (LOL!!) If anybody has any advice for me, anything would help
Thanks!
Giving feedback to your buyers usually (but not always) results in more feedback for you. Five sales, only 2 feedback given.
08-15-2021 06:59 PM - edited 08-15-2021 07:01 PM
@ty7224 The primary goal here, of course, is to acquire sales. Feedback is farther down the line of importance. It has its place, but it does not necessarily drive sales. Instead, it can support them. Concentrate on making sales and the feedback will come.
I took a look at your listings. It is obvious that you made a strong effort in putting them together. But i think with a little more tweaking, they can be better.
When selling unbranded or unknown-brand goods on eBay, you can be at a disadvantage when it comes to keywords. Many shoppers use brand names to search for items. Without that to drive shoppers to your listing, there are fewer distinguishing factors to set yours apart from the crowd. So you have to make every aspect of a listing work for you. Price, shipping, return policy, handling time.
Take for example, the "FOOD VACUUM SEALER - SAVE MONEY BY KEEPING YOUR FOOD FRESH" listing. My search results for “Food Vacuum Sealer” came back with 6900+ listings. How will buyers find your listing out of thousands of others? Well, three possible ways to achieve this could be these: be at the top of Cassini's Best Match Search, use Promoted Listings, and/or increase traffic from outside Search engines like Google or Bing.
To boost traffic, eBay has recommendations on how to improve SEO. Below is a link to the Help page on this.
https://pages.ebay.com/seller-center/listing-and-marketing/boost-traffic-with-seo.html
To improve placement in eBay's Search results, check out this link:
https://www.ebay.com/help/selling/listings/listing-tips/optimising-listings-best-match?id=4166
Promoted Listings info:
https://pages.ebay.com/seller-center/listing-and-marketing/promoted-listings.html
Your titles and descriptions need some revision. Staying with the example of the vacuum sealer listing, the title contains only 3 primary keywords that a shopper might use when searching. The words Vacuum, Sealer, and Food will return results, but the other words (SAVE MONEY BY KEEPING YOUR FOOD FRESH) may not garner any new eyes on your listing. That phrase belongs best in the description. Things like size, color, brand, model, etc belong in the title, anything that uniquely identifies the item.
Any pertinent information in Item Specifics needs to be repeated in the description, and title when appropriate. It may seem redundant, but it helps with SEO.
A final word: the "river" is selling the exact same food sealer for $14.99 with free 2-day shipping, see link below. Yours is listed at $39.99 with $5.50 economy shipping. The AMZ ad includes all kinds of information about the unit, where your listing has none, but includes an appeal for feedback. BTW, I would not include anything about feedback in a listing. It is actually a policy violation to reference feedback in the description field. Lots of sellers do it, but it doesn't make it right to do so. (The policy is Feedback Manipulation. It states "Any attempt to manipulate feedback...is not allowed. This includes...Referencing eBay feedback in a listing title or description.")
Learning to sell on eBay can be a long haul and not easy. If you hope to compete, keeping up with the competition is part of the deal. When drop-shipping, price becomes a critical factor, not to mention selecting what to sell is a critical factor. Good luck to you and wish you much success. Keep plugging away, and you'll get there. Come back to the forum anytime.
08-15-2021 07:13 PM - edited 08-15-2021 07:18 PM
Do you have all these items in stock where you are the one shipping them? Can you ship that tent that attaches to the top of my SUV for $19.99 (TX to OH)? Perhaps you need to adjust your shipping on that item, as it seems really low, even for UPS ground?
08-16-2021 03:10 PM
This is an absolutely great response. Didn't expect such great feeback, with such great detail. Its much appreciated @fashunu4eeuh
I am going go through everything and take your advice! I will keep plugging away.
thank you!
08-16-2021 03:13 PM
I am shipping them all from ground, but i am not 100% sure i would be able to ship for $19.99. I honestly expect it to be more expensive than that, but i was just trying to make the sale & hoped i would get a bite at that low shipping (and i will eat the shipping cost)
Could those inconsistencies be an issue?
08-16-2021 03:25 PM
@eleanor*rigby wrote:
@ty7224 wrote:I've seen people say order cheap products, and those bigger stores will leave you feedback . . .
I don't know who your "sources" are for that information, but it's useless.
Potential buyers can see whether your feedback ratings are from your purchases or from your sales. When I look at a seller's feedback, I always check the feedback they've received as as seller--their feedback as a buyer means nothing to me. You could have 1,000 feedback ratings as a buyer (which would all positive of course) and that would mean nothing whatsoever to me.
Beware when taking "advice" from randos on the internet.
^^^^^^ This.
I would like to see eBay make a change in how feedback #'s are displayed separating feedback received as a buyer from feedback received as a seller to preclude the false building of feedback shown as a buyer being displayed when selling.
Not all buyers vet the seller feedback when they see a big #.
08-16-2021 03:39 PM
Using stock photos only clumps you with all the others, be unique and add your own personal photos and be more descriptive as opposed to the same ole same ole that all the other 'same' listings use.
Using stock photos only and stock descriptions can be viewed as laziness and some buyers, like myself, will even pay 'a little' more to see some personal effort put into the seller's listings.
It shows they care and take a some pride in their listings.
As far as feedback, don't count on it. Buyers now a days rarely leave feedback. Maybe 30%.
08-16-2021 03:43 PM
@ty7224 I have been selling for over 6 years, Feedback from Buyers has been consistently between 50% & 60% the entire time, it varies little. I think it depends on the categories one sells in on the % of FB they get. I leave FB for Buyers while the label is printing, then its done and I don't have to deal with it. I don't ask for FB, I don't put notes in packages mentioning it, etc. If and when it happens great.
Remember, you are NOT selling Feedback, you are in Retail sales, offer good items, accurately described and pictured, pack them securely and ship them on time. Providing good consistent service will enhance your opportunities to receive Positive FB ...