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How can I connect to live support?

Anonymous
Not applicable

Have a nice day. Why was my account restricted? There is no mistake in the account. Your account has been restricted message has arrived today. When I contact them by e-mail, they keep saying the same thing. How can I connect to live support?

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Re: How can I connect to live support?

I would suggest that you contact Ebay for Business on Facebook or Twitter for the better trained CSRs.

Here are your options for contacting Ebay Customer Service.

https://twitter.com/askebay?lang=en

https://www.facebook.com/eBayForBusiness/


If when you use the link below you can only get to the Automated Assistant, type AGENT in the box and hit enter. You will then get more options.

https://www.ebay.com/help/contact_us?id=4002&st=10

For the Payment Team
https://www.ebay.com/help/selling/getting-paid/getting-paid-items-youve-sold/payments-hold?id=4816&&...


mam98031  •  Volunteer Community Member  •  Buyer/Seller since 1999

"I can explain it to you, but I can't understand it for you." Quote from Edward I Koch

Message 2 of 3
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Re: How can I connect to live support?

As @mam98031 suggested, I'd also recommend using facebook.com/eBayForBusiness . The regular agents are fine for simple tasks such as asking eBay to step in on a return. For looking for specific information and correcting account issues the facebook support will save you a lot of time as they typically are much more trained.

 

GL

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