The eBay Community

Buyer From Brazil Opens Payment Dispute Say Charges Aren't Recognized.

A buyer from Brazil bought 3 items from me. Two were sent together and one was sent separate. They now have filed a dispute with their payment institution and I think it says the charges aren't recognized. The package with the two items was insured. ...

Do Listings Where the Buyer Receives Extra Unsolicited Items Count as "Chance Listings"?

Five years ago back in 2020, I ordered a used Nintendo GameCube here from a seller. When I opened the package I received containing my order, I was surprised to find a figure of Mario and Cappy from SUPER MARIO ODYSSEY (the latter in disguise as Mari...

Cheapest Shipping Option for a 2.0-ounce package

Hello,I used to sell on eBay like 5 years ago and I have just recently returned and shipping is very different! I sell individual women's underwear and put them in small padded envelopes & when it's packaged, 1 pair & packaging weighs like 1.4-ounes....

Please

my order has got there with the client and the payment is still on hold. Can you please get back to me it’s been almost two weeks

Resolved! USPS Tracking incorrectly says item not delivered; Buyer says it WAS delivered; EBay won't pay me

This has happened with two items I sold, totaling $1,300 in sales: I shipped the items by USPS Priority Mail flat rate using EBay-generated labels. Shipped out on April 28. USPS Tracking stopped updating May 1 with "Awaiting Delivery." Today (May I r...

Can items remain in cart forever?

I have an item that shows multiple people have it in their carts. It has been that way for a long time, so can items remain in carts forever or do they eventually get removed?

Cross selling

Hi! Is cross selling on multiple platforms a good practice? What happens if same item sells on both sites. I’m worried about that. Thank you.

USPS didnt do an acceptance scan. No tracking for over a week & refunded buyer. Am I screwed?

Hi, I sold an item April 29 and shipped it the morning of april 30. USPS never did an acceptance scan, no updates for over a week.On May 7 buyer opened a case against me for item not arrived. I had no evidence w/o an acceptance scan obviously, and Eb...

Resolved! Fraudulent item not as described case opened against me because of buyer's remorse?

I had a guy buy a collectible silver bar from me last week for $425. I mailed it out the next day then a couple days later he messages me some **bleep** claim that he was just looking at an offer I sent him when eBay mysteriously glitched and purchas...