How Can an eBay Team Member Receive Email Notifications for Sold Items?

[lu-172349]

I am a team member on an eBay seller account with Multi-User Access (Team Access). I have permission to view orders and manage sales activities. However, when an item is sold on this seller account, I do not receive any email notifications about the sale.

How can I set it up so that I, as a team member, also receive email notifications whenever an item is sold on the seller account? Is this something I can configure myself, or does the account owner need to adjust the communication preferences for me?

[wastingtime101]

That's not something you can get under Team Access; only the account owner can get those emails. You just need to manually check Seller Hub. The hub is the only place you can access info for the account.

[krazzykats]

Ask your team leader for access.

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[slippinjimmy]

The notifications are going to your company's email account. You need access to that account or probably whoever has control of that email account could set up a filter to forward specific messages to a secondary email address (yours). Forwarding might be best, depending on your specific circumstances the account holder might not want to let you see everything that comes to that email account.

If access to all incoming messages is not an issue then just add forwarding on the primary mail server.

[soh.maryl]

So being an "eBay Team Member" does not mean you're employed by eBay? 

[powell-collectibles]

In the context of this message, no. OP is part of a team that has access to an eBay selling account.

[soh.maryl]

Thank you for the clarification.  Just about everywhere I've ever been employed, if you were a "team member", it meant you were a paid employee.