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Hope I'm not the only one sharing negative feedbacks from buyers

Just got a negative from yet another lovely ebay scammer

 

Spoke with ebay of course as they read from their "script" we can not remove negative feedback

 

That story is getting pretty old. Here's the situation

 

I made this item for he Luxor Hotel when they opened in early 90's. I never had one single one "break" or "bend" as they buyer says. I would have an eye here or there fall out (bad glue) We sold approximately 2,000 pieces of this item in 4 years.  I found a stash of them awhile back and started listing them.

 

I've sold quite a few - I had one small problem with one of the cords not being exactly the same as the picture and sent the buyer a whole new rig. They were happy.

 

On sept 13th this guy messages me

 

Think he meant bent - regardless - I replied that a buyer should never attempt to "fix" anything that arrives broken or bent or whatever. I actually think there is some kind of guideline about the buyer manipulating items. Anyway I told him that and simply asked for a photo of the item. I would have resolved the issue right then and there - either sent him another or refunded his money. We all know you can't fight city hall around here no matter how hard you work or how honest you are. I just asked for a picture. Every danged person on the planet has a danged cellphone now. Simple matter - just show me the damage.

 

I hear nothing from him.

 

Today he leaves me negative feedback.  There was never a dispute filed - he never replied - zip - zero - nada - nothing.

 

So with an unblemished feedback record this one will probably screw up my whole xmas selling season. Why does it always happen this time of year? And the stinking thing will sit there for the next 12 months because one can do it and ebay just doesn't care. Seller truly have no value here.

 

 

Message 1 of 39
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38 REPLIES 38

Re: Hope I'm not the only one sharing negative feedbacks from buyers


@adrianappl0 wrote:

Leave bad feedback when the seller was uncooperative? So what? The buyer had every right to DEMAMD a return, the seller had no right to DEMAND photos, only that her item be returned in the condition in which it was received.

 

The OP earned this neg IMHO but hey, to all y'all who think every contact about broken items is a hustle and all buyers are lying scammers, good luck selling. Eventually your paranoid delusions that you can do no wrong will end your eBay careers


The buyer didn't demand a return, and, unless you know otherwise, the seller didn't demand photos - only asked.

Not saying 'NO' doesn't mean 'YES'.

The foolishness of one's actions or words is determined by the number of witnesses.

Perhaps if Brains were described as an APP, many people would use them more often.

Respect, like money, is only of 'worth' when it is earned - with all due respect, it can not be ordained, legislated or coerced. Anonymous
Message 31 of 39
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Re: Hope I'm not the only one sharing negative feedbacks from buyers

I had that feeling.

 

Sort of my point - not a common occurance.

Not saying 'NO' doesn't mean 'YES'.

The foolishness of one's actions or words is determined by the number of witnesses.

Perhaps if Brains were described as an APP, many people would use them more often.

Respect, like money, is only of 'worth' when it is earned - with all due respect, it can not be ordained, legislated or coerced. Anonymous
Message 32 of 39
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Re: Hope I'm not the only one sharing negative feedbacks from buyers

Did you ever notice that the posters who do the most posting don't even sell and if they do why do they hide behind other names? Geez you guys - let do this one more time - ALL I asked for was a picture of the broken item- period.

 

Had he sent me a picture I would have know that he was not scamming me. Period - funds would have been immediately dumped into his account. No questions asked

 

So what you guys are saying is just as soon as he emailed me I should have forked over his money no questions asked. I guess most of you have never owned a real business. If you did - with this theory you probably filed for bankruptcy. Why don't you post your real seller ID so I can pass it around so  my friends can get "Free" stuff from ya'all. That's your business plan? Just give them your money. Heck I could do that right here in town. Hit a club and Make it Rain.

Message 33 of 39
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Re: Hope I'm not the only one sharing negative feedbacks from buyers

haw - got it - just wish your math had indeed been correct - lol - I just might be giving my money away if it was. My first look at your post was "WOW where's my money"?

Message 34 of 39
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Re: Hope I'm not the only one sharing negative feedbacks from buyers

And that poster who fells I need an ego check? What ego? Your not one of my competitors are you?

 

Message 35 of 39
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Re: Hope I'm not the only one sharing negative feedbacks from buyers

Is that right that 1 neg out of 10,000+ sales can reduce your fb score to almost 1%? That's pretty crazy...
Message 36 of 39
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Re: Hope I'm not the only one sharing negative feedbacks from buyers

Not really 'in defense', but I think some of the people that come off as buyer advocates just haven't had the problems that some of the rest of the selling population has - they don't see or understand that not all buyers are the type that one would WANT no matter how much money they have to spend. 

 

(And, many don't realize HOW they got all that money they have to spend, IF they really have it to spend.)

 

Fortunately, everybody is entitled to their opinion - even me.  Smiley Very Happy

Not saying 'NO' doesn't mean 'YES'.

The foolishness of one's actions or words is determined by the number of witnesses.

Perhaps if Brains were described as an APP, many people would use them more often.

Respect, like money, is only of 'worth' when it is earned - with all due respect, it can not be ordained, legislated or coerced. Anonymous
Message 37 of 39
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Re: Hope I'm not the only one sharing negative feedbacks from buyers


@gloryglorygifts wrote:
Is that right that 1 neg out of 10,000+ sales can reduce your fb score to almost 1%? That's pretty crazy...

That would depend on how many of those 10,000 buyers left feedback. If your question was actually "1 neg out of 10,000 feedback in the past 12 months", then no, of course not. Your feedback would be 99.99%, which eBay rounds up to 100%.

 

Just grab a calculator and divide 9,999 by 10,000. Then move the decimal point two places to the right to get the %.

Message 38 of 39
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Re: Hope I'm not the only one sharing negative feedbacks from buyers


@dazzlecity wrote:

Was gone all day to my real job - made some money - met some great buyers and pretty much had a great day. When this baloney here happens I take a different outlook when I'm working at the B&M and realize not everyone was is a jerk. Especially when the buyer in question has a questionable background. So I am moving on but my position has not changed one little bit regardless of how many of you think I was wrong. Right is right and wrong is wrong. I did absolutely nothing wrong to simply request a photo of the damage. I didn't dispute his claim - I didn't request he open a return case - I simply ask for proof of the damage. I don't think that's an unreasonable request. I've done it before with other sellers in the past and as soon as I get it - bam their money is in their account. No questions asked. No disputes need to be filed. So could it just be the criminals are the ones that refuse to comply? And it hurts that ebay doesn''t even entertain the idea that this one tried to scam me. Hopefully the rest of you can move on just like me. Had so much fun today not sitting at home slaving over ebay that I think I will take a week off. I know ebay won't miss me which is just fine. Going to venture back out into the real world.


OP you did nothing wrong to request a photo.  It is just that the buyer does not have to provide it.  Not everyone has a cell phone or camera, some are tech challenged as well.  Sorry this happened to you; Ebay needs good sellers.

Message 39 of 39
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