eBay

jimichrome · ‎07-08-2021

I'm a seller looking for best way to manage this overbid problem. In the final seconds of my auction, bidding went from $150 to $5256, then won at $5,356 between two separate bidders. Winning bidder is upset and claims to be blindsided by a "ebay glitch" or ??. "had no intention etc".

What is the best and most efficient way for me to handle and not face neg. consequences? Thank you for any help & advice. Here follows a illustration of the results:

a_c_green · ‎07-09-2021

@jimichrome wrote:
Thank you all for the comments and suggestions. The winning bidder successfully cancelled, so I'm going to try the 2nd chance offer route. J.

I don't think that's going to work out (offering to the second-place bidder) as you cannot modify the price of a Second Chance Offer. It can only be offered as that bidder's maximum price. However, you're not limited to only sending the SCO to the second-place guy; you are in fact free to send one to the third-place guy or anyone else in the bid history who's accepting SCOs.

This is not a normal bid-shielding scam as neither of the top bidders has any bid retractions on their record. From the context of the pricing it looks like Bidder B (shown as 3***i (31) in the bid history) fumble-fingered his last bid, intending to bid $52.56 but missing the decimal point for some reason and submitting $5256 instead. (I believe the current price showing at that point in time would have been $51.00 from bidder 4***s (811).)

Bidder A (t***b (761)) had either forgotten his decimal point as well, or had simply slammed in a Hail Mary of $10000 or something like that and was waiting to win it (assuming a final price of maybe $60 or so).

As the normal bidding increment in that price range is $100, Bidder A won at $5356 because Bidder B had offered $5256. So Bidder B caused this mess, but Bidder A was being a bit of a doofus as well with either a lazy hidden bid of $10000 (my guess) or a missing decimal point of his own if he meant to type $100.00 instead.

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soh.maryl · ‎07-08-2021

Have a feeling this was a case of a bidder who hit the wrong keys when putting in his bid.

Why would you not simply cancel, using the reason as requested by buyer?

In that case, there would be no penalty for anyone.

Common sense would show to all of us that no one in their right mind would offer 5K for an item listed as "for parts only".

myescape · ‎07-08-2021

Well you could wait and do an item not paid cancel and give his account a ding or you can cancel using reason buyer requested either way then relist when case is closed

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This is a user to user board not eBay employees.
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gracieallen01 · ‎07-08-2021

No glitch involved here - two people bid over $5000, and one did after the first - it wasn't a proxy that kicked, in ~3 1/2 minutes later. And, I would bet that the two bidders have butted heads before. I would let the NPB kick in automatically.

Not saying 'NO' doesn't mean 'YES'.

The foolishness of one's actions or words is determined by the number of witnesses.

Perhaps if Brains were described as an APP, many people would use them more often.

Respect, like money, is only of 'worth' when it is earned - with all due respect, it can not be ordained, legislated or coerced. Anonymous

justafemster · ‎07-08-2021

2 buyers, each put in "nuclear" bids. One won and now it's YOUR fault.

I would just hit them with a nonpaying bidder complaint after waiting the required 4 days.

Suck it up buttercup bidder.

bigdeals.etc · ‎07-08-2021

Similar thing happened to me here https://community.ebay.com/t5/Selling/T-shirt-auction-ended-at-over-a-thousand-dollars/m-p/31633087

nobody*s_perfect · ‎07-08-2021

"What is the best and most efficient way for me to handle and not face neg. consequences?"

Cancel, based on "Buyer requested."

reallynicestamps · ‎07-08-2021

And make Second Chance Offers to Bidder #2 (who will turn it down) and Bidder #3.

lamber9347 · ‎07-08-2021

@jimichrome You do realize you will be charged FVF's based on the entire amount, right? Why would you even hesitate to decide on what to do here, hit that cancel by customer request button quickly and then just relist. You would be out a whole 30 cents. Best of luck to you....

1tuna · ‎07-08-2021

it sounds like you have 1 bad bidder and one that is determined

if it were me I would cancel the sale and put the winning bidder on my BBL

this is auction interfearance at its best.........somebody ruined the bid for whatever reason.
the real reason is when you go to relist it,....... its just not going to get back to the same high bid the second time around.

one of the high bidders is a game player if you ask me.

I woud never let the winnig buyer get a fan from me

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up the whiskey hickon
moving right along
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postingid7659 · ‎07-08-2021

Just two people who were determined to be the winner and got busted.

Wait it out for the non paying bidder deal. They both deserve strikes, but you can only leave one.

Block both of them.

jimichrome · ‎07-08-2021

Does ebay charge FVF before payment to seller?

Thank you for the good luck wish. J

jimichrome · ‎07-08-2021

Will ebay charge FVF before seller receives payhment?

Thank you for the Good Luck wish. J

lamber9347 · ‎07-08-2021

@jimichrome wrote:
Does ebay charge FVF before payment to seller?
Thank you for the good luck wish. J

@jimichrome No, you would not be charged until the buyer actually paid you. That's why if you cancel for the reason that buyer requested, which they did, then all you would be out is thirty cents and nothing else....