Hi Amanda! Wow, love your photos!
Took a look at your listings and assure you there is no indication that you are doing anything "wrong". In fact, your listings are great. I am so impressed with your Item Specifics. Clothes can sometimes be a tough category with tough competition. We are just coming off the holidays where selling pre-owned clothing can be slow. It is generally not the first choice of many for gift giving, unless the fashions are luxury, vintage or collectible.
It can be an uphill climb getting established when you are learning the eBay ropes. Figuring out what will sell, selecting the right price points, determining the sales terms that will appeal to your customers, trying to set up shipping that makes both financial sense and meets the buyer's needs, crafting strong listings, etc etc. You seem to have handled such challenges well, now you just need some fine-tuning.
Having no returns is, of course, a valid choice for sellers. However, I would say, in the case of clothing, that having no returns could be akin to shooting oneself in the foot. As a buyer, I rarely look twice at a clothing listing with no returns. There are so many issues to buying clothes online. Sometimes it is just impossible to know if something works without having it in one's hands and trying it on. Just starting out, 'no returns' seems an attractive choice. In the long run, offering a more buyer-friendly return policy may serve you better. (As a seller, I offer free returns for two reasons: it builds confidence in buyers, and it avoids someone opening a SNAD case to force a return. I'm not necessarily advocating free returns--they are not for everybody. But a limited return policy may make sense as you move forward.)
Another point I noted was in regards to some of your titles. Choose keywords that buyers are more likely to use and save more unusual descriptors for the description field. Take for example listing #312851852866. The title reads: "Rails Sz Extra Small Hunter Midnight Garnet Button Down Rayon Plaid Flannel Top". I see "Hunter Midnight Garnet" is printed on the inside tag, but what does it mean? Will a buyer choose those keywords when shopping for a lumberjack shirt? The buffalo check plaid is very "in" this year, part of the lumberjack chic trend. So I would omit keywords Size, Midnight, Garnet, Rayon, maybe Button Down, in favor of "Red Flannel Lumberjack Buffalo Plaid Check". The new title would be something along the lines of "Womens Rail Red Flannel Lumberjack Buffalo Plaid Check Shirt Top XS". In this listing I would save the fabric material, style, etc for the Item Specifics and Description.
BTW the above-mentioned shirt does not appear to have a button-down collar as described in your Item Specifics. (I see that term often misused on eBay.) Since you have opted to sell clothes, it is important to study the fashion trends and industry terminology. Incorrectly described details can cost unsuspecting sellers in sales. Someone searching for a cowl neck blouse might overlook your Anthropologie Maeve top because it is missing that keyword. Someone searching for a beaded peasant top would miss seeing your Anthropologie Akemi & Kin top because it is labelled as a tank top instead. When looking at different style terms, Google can provide a wealth of information. Also try Pinterest for easy-to-use illustrative charts, link below as an example:
https://www.pinterest.com/pin/535365474423764828/?lp=true
You are including measurements, good on ya! Make sure they are clearly defined in the description and can be in the Item Specifics as well. In the lumberjack shirt listing, there is one measurement that says 'length 22" ' but does not tell the buyer what the length pertains to: sleeve? shoulders? top to bottom?
You are moving in the right direction, Amanda, and have done a ton of work so far. You just need to take it to the next level. You are almost there. Wish you all the best in 2020. Good luck with your research!
