First a disclaimer I should note: This isn't about which kind of buyer messages count as feedback extortion, as defined by eBay. I think we can all agree that illegitimate complaints in pursuit of partial refunds are frustrating and wrong, with or without the threat of negative feedback.
For anyone who thinks having 100% positive feedback is paramount, and if you didn't see this in a recent thread, here is my opinion.
That was 4 days ago, June 22nd. The OP of that thread then informed me that I already had lost my 1 neg, and so I checked, and sure enough I was back to 100% positive for the first time in a year.
-LOL now check this out, and note the date.
Now, I honestly cannot remember the last time I got a message from a buyer expressing any dissatisfaction whatsoever, never mind appearing to fish for a partial refund, never mind naming their price.
But lookie look at what dropped in my lap today!
Now that lot is absolutely ALL sterling silver. -This buyer is also a reseller like me, and they have simply decided they would like to cherry-pick the pieces that are the most resellable, but that's not how mixed lot sales work, sorry. And precious metal content aside, any reseller could have tried to extort me for the same (unstated, real) reason with any regular plastic & glass costume jewelry lot, wanting to minimize their investment after the delivery, by claiming some portion of the pieces aren't as good of "quality" as they hoped or whatever. -And I did have one return based on that complaint several months ago, but it was just a straight return, performed wordlessly, exactly as designed with button-click simplicity, and which I WELCOME. But I definitely didn't get any non-return messaged complaints during that whole year that I had a neg on my record.
Unfortunately I see zero negs left for others, by this person. DANG IT! So I suppose they are probably just going to try to argue, which is exactly why I cannot stand this carp!
I agree with you on point #2.
It seems like many unscrupulous buyers tend to use that way to grind sellers with partial refunds.
@chevymontecarlo88 wrote:I agree with you on point #2.
It seems like many unscrupulous buyers tend to use that way to grind sellers with partial refunds.
If you would like to see evidence of point #1 you can find it in the Buyers forum. By the way, a lot of them say the same thing about TRS sellers, but I'm keeping that, ha.
@gurlcat wrote:
@chevymontecarlo88 wrote:I agree with you on point #2.
It seems like many unscrupulous buyers tend to use that way to grind sellers with partial refunds.
If you would like to see evidence of point #1 you can find it in the Buyers forum. By the way, a lot of them say the same thing about TRS sellers, but I'm keeping that, ha.
I am sure some feel that way but me as a buyer, i don't care about the feedback as much as what they are selling. (of course not looking for a sea of red) I know what i buy and understand if it is not what it is, I'll be OK.
Was not saying #1 is wrong but doesn't apply to me.
(In case this wasn't obvious) - I had replied to them that I would accept a return of the full lot if that is what they would like to do.
I just now got this reply from them. -Sooooo, is this a low English fluency thing, am I misinterpreting, or do they think I'm gonna do a refund in order to get the lot returned? 🤣😂😆
Needless to say, I am not responding in any way.
@gurlcat wrote:(In case this wasn't obvious) - I had replied to them that I would accept a return of the full lot if that is what they would like to do.
I just now got this reply from them. -Sooooo, is this a low English fluency thing, am I misinterpreting, or do they think I'm gonna do a refund in order to get the lot returned? 🤣😂😆
Needless to say, I am not responding in any way.
I would just ask her to open a return so that she can get her mailing label and return the jewellery, and you'll refund promptly when you get it back. Whether she wants you to send her money first would be immaterial, and I would pretend you never read that bit.
