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HELP ! I have received 100 times the daily average number of orders for a product today.

One of my slow products averages 1 per week between ebay and my web site.   Today I have sold 13.  Makes no sense at all.  Seems like PayPal account breach that all these people are putting money in my account.  But who could benefit from such fraud ?   If its fraud.

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Re: HELP ! I have received 100 times the daily average number of orders for a product today.

I'm not seeing 13 sales in your Sold listings for your posting account. But in any event, sometimes someone needs a bunch of items all at once, or perhaps word has spread among a special-interest group that you have the items they're looking for. Just focus on the usual details of the sale, and if all is in order, then ship.

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Re: HELP ! I have received 100 times the daily average number of orders for a product today.


@storagecraft-gps wrote:

HELP ! I have received 100 times the daily average number of orders for a product today.


What do you need help with? Packing and shipping? A ride to the post office?

 

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Re: HELP ! I have received 100 times the daily average number of orders for a product today.

I would immediately message your buyer and tell them that it MAKES NO SENSE what they are doing. 

 

That's what i do anytime someone buys a lot of stuff from me. 

Telephone Line - Electric Light Orchestra
Message 4 of 8
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Re: HELP ! I have received 100 times the daily average number of orders for a product today.

1) A buyer sent me a message saying he was going to promote my item on his YouTube channel. He advised me to order more inventory. I replied the item was discontinued by RadioShack because they declared bankruptcy and that I could not order more. I thanked him for the exposure, assumed nothing would happen and sales were normal for a couple of months. In February I sold a dozen of these in 2 days. That is much more than usual. There were no returns or fraud. Since then sales have been normal.

Message 5 of 8
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Re: HELP ! I have received 100 times the daily average number of orders for a product today.

Were the items you sold from your website? Most sellers would be ecstatic. If you're a one-man operation, get some help from family members or close friends. 

Message 6 of 8
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Re: HELP ! I have received 100 times the daily average number of orders for a product today.

That's a good problem to have!

Message 7 of 8
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Re: HELP ! I have received 100 times the daily average number of orders for a product today.

13 sales in one day? And the money is in your PayPal account? 

 

Sounds like a real nice problem to have in my opinion! Send that buyer to me, ok? 🙂 

 

Seriously, send them a thank you email under the guise of verifying their shipping address.  If they did not mean to order that many, they'll tell you.

 

 

I am a founding member of the eBay Community Expert Group: a USA volunteer mentor with over a decade of experience. I am not an eBay employee.

Live simply. Care deeply. Love generously. Speak kindly. Laugh loudly. Act responsibly. Rejoice daily. Help cheerfully. Plan carefully. Criticize sparingly. Invest wisely. Forgive willingly. Shop seriously. Play fairly. Learn graciously.
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