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HELP! I had a bogus return, eBay refunded the Buyer, but I don't know what all this cost me

Hi Group,

Ihad a bogus return, eBay refunded the Buyer the 1600 purchase price, but I don't know what all this cost me.  I paid shipping for two parcels to the Buyer, then the return, then an additional UPS fee.  Ebay says that it refunded the buyer everything from "my funds," but I don't see where or how much.

? Am I out the shipping?  It's about $250 at this point.

? What about the eBay commission I paid?

? Where can I find "my funds"?

I can't find any information on this.  Any help will be appreciated!

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Re: HELP! I had a bogus return, eBay refunded the Buyer, but I don't know what all this cost me

Thank you, all, for your replies.  I appreciate the information.

I received the chargeback on Saturday, and I am out about $250.

I wound up in the emergency room, then hospitalized for a day because of this.   Things haven't settled, but I'm fairly certain that my $8,500 deductible will be met.  So, yes, this experience of a lying buyer cost me just under nine grand.

I have about $30,000 of musical instruments which I was going to list, so ebay lost about $4500 in commissions on those.  This experience and these comments convinced me to NOT use ebay for any sale over a hundred bucks.  In many cases, I will just send things directly to the landfill, which is the opposite of what ebay is supposed to be all about.

I received lots of comments about buying insurance.  The ebay shipping system does not allow for that, so that requires a separate purchase with the shipper.

I go back to the days before PayPal, where we got the Buyer's contact information and arranged things between ourselves.  I never once got burned in those days.  As much as the responders seem to appreciate all this falderal, I have not found it helpful and IT COST ME MONEY, TIME, AND STRESS.

So with all of this, I'm out for any sale over a hundred bucks.  Even then, I will first turn to other fora.  I recently spoke with someone in the know regarding ebay who said that the user base has shrunk to just over one million people.  I doubted that, but now I don't.

Thank you all, once again.

John Zwolanek

Madison, Wisconsin

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