HELP - Buyer left Neutral Feedbacks left due to USPS Multiple (24) Shipping Entries for Delivery

[jmsuncoasttreasures]

Recently a buyer purchased two items from me.  I shipped them within 24 hours. They were delivered

in a couple of days.  The BUYER left me two NEUTRAL Feedback ratings due to USPS multiple (24)

shipping entries as it moved through the system to be delivered.  This had nothing to do with me at all.

I sent him an email explaining this and he will not change my rating to POSITIVE.    Can I get these two

neutrals removed by eBay?   I know they are not Negatives, but still they are not fair or accurate in my opinion.

Any suggestions?   Anyone else have this happen with sellers?  Thank you.

Here is what he says is excessive entries:

    USPS: 9400108205497944775326

1. May 22, 2023

   12:41pm
   DELIVERED IN/AT MAILBOX

   XENIA, OH 45385
2. May 22, 2023

   10:10am
   OUT FOR DELIVERY

   XENIA, OH 45385
3. May 22, 2023

   6:10am
   OUT FOR DELIVERY

   XENIA, OH 45385
4. May 22, 2023

   2:09am
   ARRIVAL AT UNIT

   XENIA, OH 45385
5. May 22, 2023

   1:18am
   ARRIVE USPS FACILITY

   XENIA, OH 45385
6. May 21, 2023

   10:25am
   DEPARTED USPS REGIONAL FACILITY

   DAYTON OH DISTRIBUTION CENTER, 45401
7. May 21, 2023

   4:08am
   DEPARTED USPS REGIONAL FACILITY

   CINCINNATI OH NETWORK DISTRIBUT, 45235
8. May 21, 2023

   12:53am
   ARRIVED AT USPS REGIONAL FACILITY

   DAYTON OH DISTRIBUTION CENTER, 45401
9. May 20, 2023

   11:42pm
   DEPARTED USPS REGIONAL FACILITY

   CINCINNATI OH NETWORK DISTRIBUT, 45235
10. May 20, 2023

    11:59am
    PROCESSED THROUGH USPS FACILITY

    CINCINNATI OH NETWORK DISTRIBUT, 45235
11. May 20, 2023

    7:26am
    DEPARTED USPS REGIONAL FACILITY

    CINCINNATI OH DISTRIBUTION CENT, 45234
12. May 20, 2023

    4:12am
    ARRIVED AT USPS REGIONAL FACILITY

    CINCINNATI OH NETWORK DISTRIBUT, 45235
13. May 20, 2023

    2:30am
    ARRIVED AT USPS REGIONAL FACILITY

    CINCINNATI OH DISTRIBUTION CENT, 45234
14. May 19, 2023

    5:09pm
    In Transit to Next Facility

[soh.maryl]

So your buyer left neutral feedback because their purchase was tracked at just about every step on its travels to his door?

And we have buyers who come here fairly frequently and complain because that didn't happen.