02-26-2023 05:36 PM
02-26-2023 06:45 PM
I'm a little lost though. The s'posed scammer ID is a 21K FB ID, who has lots of good FB for selling the products their ID is named for. I didn't dig deep, so maybe they are scammers, it just seems weird though. It seems like the ID that is running that item number is hacked?
This is very confusing.
02-26-2023 05:39 PM
They have put one of my items up for auction.
The number is 23491344147
The contact person is in the pictures they show.
JMCDJ
02-26-2023 05:41 PM - edited 02-26-2023 05:43 PM
Sorry for you situation. What a mess. You can get hold of some good customer service via the FB business page for Ebay:
https://www.facebook.com/eBayForBusiness/
These are credible US cs agents that actually work for Ebay and are more likely help you with your issue.
Many positive outcomes posted here with their ability to be helpful.
Good luck and hope things turn around for you.
02-26-2023 05:45 PM
Here's ebay's help page if you've been hacked:
https://www.ebay.com/help/account/protecting-account/get-help-hacked-account?id=4196
There's a contact link there.
I don't think the Facebook people are around on the weekend.
02-26-2023 06:01 PM
"...The number is 23491344147..."
what is that number for?
and where is the item up for auction?
I am a little confused
02-26-2023 06:04 PM
I contacted ebay. it looks as if several hundred items have been hacked and for sale. I was told they would do something on mine in 24 - 48 hours..
jmcdj
02-26-2023 06:10 PM
That is the # of my item that they have put up for sale in another account/\. Also there are 100s more hacked.
jmcdj
02-26-2023 06:13 PM
I can't get anything to show up in a search for that item number.
02-26-2023 06:19 PM
it's 1 number short,,thats why i asked....item numbers are 12 digits
02-26-2023 06:24 PM
@jmcdj wrote:That is the # of my item that they have put up for sale in another account/\. Also there are 100s more hacked.
jmcdj
Not quite seeing this as being hacked, unless I am missing something?
Are you saying another seller is using your details/images to sell items that you also sell?
I haven't had enough coffee yet, so forgive me if I have the wrong end of the stick.
02-26-2023 06:30 PM
Sorry I am shook up.
the # is 234913443147
Jmcdj
02-26-2023 06:45 PM
I'm a little lost though. The s'posed scammer ID is a 21K FB ID, who has lots of good FB for selling the products their ID is named for. I didn't dig deep, so maybe they are scammers, it just seems weird though. It seems like the ID that is running that item number is hacked?
This is very confusing.
02-26-2023 06:55 PM
I agree with @downunder-61 , you were NOT hacked. Your ID & listings look fine, at a glance.
Your listing info is just being used by another ID. That does NOT mean your account was hacked. Do not tell CSR that your account was hacked, it was not.
It just looks like somebody copied your listings, that's not being hacked. In fact, that's not even against the rules. It's what they're doing with them that's the problem. BUT, the ID doing it looks like a victim to me, also. That ID looks totally legit, their FB is legit, all 21,000 FB. They are a victim is my guess. You still should report it, but don't report it as you being hacked. Your listings are being copied & used by a scammer, which is most likely NOT the ID that is running that listing!
02-26-2023 06:57 PM
Yes if you look at their items .
They have been hacked all the items that is shown that have several pictures in them one of the pictures tells you to contact them by a email address.
jmcdj
02-26-2023 07:02 PM
I reported it as you explained it almost an hour ago. They sell hair extensions.
The Coca-Cola items, and many more items are listed by the scammers.