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Global Shipping Program, Selling

Why would a significant number of listed items that are otherwise-similar, with the the same payment, similar return, and same shipping business policies, not be enrolled in the Global Shipping Program, if their listing categories are not on the list of Global-Shipping-Program-prohibited restricted/unsupported categories (Ebay policy no. 4646)?

 

  *  All 121 listed items have the same payment business policy.

  *  All 121 items have one of 2 return business policies, but this binary applicability (policy 1/policy 2) does not follow the Global Shipping Program binary applicability (enabled/not enabled) and is thus seemingly irrelevant.

  *  However, a subset of 34 items does not have the Global Shipping Program enabled, when setting that view filter in the Seller Hub (which is fundamentally simply a database field selection).  Why?  Or, to state it differently, what would have to be changed in each of those items to enable the Global Shipping Program on those 34 items?

Message 1 of 10
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Re: Global Shipping Program, Selling

Payment and return policies are irrelevant.

 

What are the shipping policies? That's what matters.

Message 2 of 10
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Re: Global Shipping Program, Selling

     Are you saying you cannot select the GSP check box for these items?  

Message 3 of 10
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Re: Global Shipping Program, Selling

As others have said it must have something to do with your shipping policies.  When I look at your listings for shipping to Canada you have about 20 listings with the GSP, at least one listing with USPS international and the rest are using eBay international standard.   There are also a couple with US shipping only.  

Message 4 of 10
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Re: Global Shipping Program, Selling

Thank you.

No, I can select it, with the business policies option turned off/opted-out site-wide when editing items that have no bids or offers.

 

But after selecting it, with business policies turned off, and setting the active-listings search filter to show only "Global Shipping Program" as "is enabled," it does not list 7, of 121 total, items.  Why?  What is wrong, or different, about these 7 items?

Message 5 of 10
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Re: Global Shipping Program, Selling

     Can you provide the item numbers for a couple of the  postings you are having problems with?

Message 6 of 10
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Re: Global Shipping Program, Selling

  •   115049130961
  •   115049186469
  •   115049192209
  •   115049282338
  •   115049315669
  •   115049346754

(The 7th one, 115049147049, has bids, and is thus unchangeable.)

Thank you.

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Re: Global Shipping Program, Selling


@cc_and_dvl wrote:
  •   115049130961
  •   115049186469
  •   115049186469
  •   115049282338
  •   115049315669
  •   115049346754

(The 7th one, 115049147049, has bids, and is thus unchangeable.)

Thank you.

 

All of those listings have USPS Priority International shipping, not the GSP and they all charge $54.86 shipping to the Uk which seems very high for those items.   Are those particular listings all using the same shipping policy?


 

Message 8 of 10
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Re: Global Shipping Program, Selling

Actually, right now it looks as if 120 of your listings are using USPS for international shipping. 1 listing for the tractor manual is using ebay international standard.   0 show the gsp.

Message 9 of 10
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Re: Global Shipping Program, Selling

To All -

 

It appears that the solution is that "Ebay International Standard Delivery" must be offered as an option for international shipping, at least when first enabling the Global Shipping Program on the listing, and also waiting for the automatic save feature to complete to save the listing, before submitting any changes.

 

- Casey

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