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Getting feedback from buyers with a pop up message when they hit the back button

They have so many dang pop ups already, and you can just bypass them if you want, but what if they had one where when someone looks at your item, and hits the back button, it pops up with a bullet click reason

 

not enough info

price/shipping unreasonable

just didn't like it

other-with a small box for buyer to type small explanation if wanted, not to exceed a certain amount of characters.

 

What do you think? I'd love to know why some people don't find it interesting after clicking on my item. But I don't sell much, so I guess for high volume sellers, that might be more of a pain. Any feedback I'd get, I'd value, even if it was 1 in 4 or whatever. I don't get many view on all my things though.

Message 1 of 11
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Re: Getting feedback from buyers with a pop up message when they hit the back button

I think that'd be extremely irritating.

Message 2 of 11
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Re: Getting feedback from buyers with a pop up message when they hit the back button

as a buyer or as a seller?
Message 3 of 11
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Re: Getting feedback from buyers with a pop up message when they hit the back button

They could make it something you as a seller could turn on or off in preferernces, so that small sellers could get feedback, and those that don't need it, could turn it off?

Message 4 of 11
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Re: Getting feedback from buyers with a pop up message when they hit the back button

Well I am a buyer and a seller and as a BUYER I can tell you that would really irritate me.

 

Also, at what point would you have this popup be enabled?

 

Because someone might simply click off your listing seeing another "suggested" listing that is similar to your item, possibly with a better price or whatever.

Message 5 of 11
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Re: Getting feedback from buyers with a pop up message when they hit the back button

As a buyer, that would be so flippin' annoying that I would most likely never shop Ebay again if I couldn't figure out how to block the script that causes the pop-up. I run adblocks and scriptblockers so I don't have to deal with that internet garbage.

The easier you are to offend the easier you are to control.


We seem to be getting closer and closer to a situation where nobody is responsible for what they did but we are all responsible for what somebody else did. - Thomas Sowell
Message 6 of 11
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Re: Getting feedback from buyers with a pop up message when they hit the back button

IMO such a thing would make even casual or occasional shopping quite a chore. I'm looking for a movie for my sis. I might look at several listings for a single item. I'll only pick one, if any, why would everybody need my thoughts? Good idea, just seems like a bit much  wine_glass

Message 7 of 11
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Re: Getting feedback from buyers with a pop up message when they hit the back button

That sounds like Amazon's list of reasons for returning an item. No way. 

Message 8 of 11
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Re: Getting feedback from buyers with a pop up message when they hit the back button

LOL ok ok, sorry, I get it. I just get frustrated with the lack of views on my items. I'm bothering oh 1 or 2 people per item AS A SELLER. I never thought about it the other way around, AS A BUYER. I would get irritated too, but again, if the seller had it turned off, I wonder how many times you'd actually encounter it. And Jonathan, you make an excellent point. I'd have no idea when it would pop up, but from the responses here, probably never. 🙂
Message 9 of 11
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Re: Getting feedback from buyers with a pop up message when they hit the back button

It would work if people were truthful but someone who is a cheapskate or a competitor saying your items cost too much and your shipping too much would just skew the numbers then eBay would flood you with messages and "suggestions" saying your prices are too high when they are not.

Message 10 of 11
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Re: Getting feedback from buyers with a pop up message when they hit the back button

Way too annoying.

 

Buyers shouldn't have to be interrogated as to why they didn't like an item or listing.  I doubt they are going to want to specify this, let alone type in an explanation.  They're shopping.  

 

Maybe it was just casual interest, maybe they want to think about the item, maybe the listing was incomplete.

 

Seller can judge as to what may be wrong with their listing, anything else is really not of use to the seller.

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